Arlington Heights Buick GMC

Great customer service Victor Melendez from Sullivan Buick GMC in Arlington heights was amazing! He was professional, friendly, and determined to get what I wanted. He worke Victor Melendez from Sullivan Buick GMC in Arlington heights was amazing! He was professional, friendly, and determined to get what I wanted. He worked hard to find the perfect vehicle for me and I can most certainly say I am more than pleased with his service and my vehicle! I will definitely be recommending him to anyone I know looking to purchase a vehicle. Thanks Victor! More

First truck purchase from Sullivan Over the last 25 years my family and I have purchased a dozen plus vehicles from one salesman and recommended him to dozens of other people because he Over the last 25 years my family and I have purchased a dozen plus vehicles from one salesman and recommended him to dozens of other people because he was easy going, laid back and a no pressure person. He retired several years ago and I thought I would never see that type of "old school" salesmanship again until I met Chris at Sullivan. I appreciate the time Chris spent going over the features of my new truck and look forward to a long business relationship. More

Another Great Experience Had another great experience with Sullivan Buick GMC. After 2 years I returned to Mike Ayoub. This is my second car and I couldn't be happier with my Had another great experience with Sullivan Buick GMC. After 2 years I returned to Mike Ayoub. This is my second car and I couldn't be happier with my second decision. Thank you to Mike for assisting me. Mike provides excellent customer service. He doesn't pressure you, presents the straight facts, takes time to answer all questions and gives many options. Mike takes the time to listen to you and your needs (budget wise) as a customer. Dealerships can be overwhelming and not the most pleasant place to go, but Mike and everyone here is personable and driven towards customer service. Thank you for another safe, reliable car! More

Vic the Ruler This is my 3rd car I bought from Sullivan and as always Victor M took care of my wife and I. Great Person. Great Dealership! This is my 3rd car I bought from Sullivan and as always Victor M took care of my wife and I. Great Person. Great Dealership! More

Top Notch Experience Victor did an amazing job talking over details and making sure we had all the information on our new vehicle. He went through the Carfax report and ga Victor did an amazing job talking over details and making sure we had all the information on our new vehicle. He went through the Carfax report and gave us a thorough test drive around the area and on the highway. Mike made sure to help make things fit together for the financing. The entire staff worked hard for us and had us driving off the lot the same evening. So convenient, professional, and relaxing as a whole. Definitely recommend Sullivan! More

First time purchase at Sullivan Buick GMC Everyone was friendly, low pressure, and open to negotiation. I was very happy that they were fair with the trade value of my used Kia and didn't try Everyone was friendly, low pressure, and open to negotiation. I was very happy that they were fair with the trade value of my used Kia and didn't try to low ball the initial offer. My sales person was very friendly and honest. He never made me feel pressured and was willing to take as much time as needed to answer any and all questions. Next time I ready to make another vehicle purchase, I'll be sure to visit Sullivan. More

Excellent Customer Service This was one of the best experiences I have had buying a car. The whole team was very kind and accommodating, and our salesperson really tried hard to This was one of the best experiences I have had buying a car. The whole team was very kind and accommodating, and our salesperson really tried hard to meet all of our needs and expectations. More

Great Customer service They have really great customer service, Victor was very welcoming and understood what I was looking for. He explained everything very well and allowe They have really great customer service, Victor was very welcoming and understood what I was looking for. He explained everything very well and allowed me to make the decision on which car I wanted to buy. I would recommended this Dealer to every first time buyer. More

Great Dealership! Buick Sullivan is a awesome dealership, they are great and very professional. They are willing to go above and beyond to give exceptional customer ser Buick Sullivan is a awesome dealership, they are great and very professional. They are willing to go above and beyond to give exceptional customer service. Thank you for taking the time to help me find my new SUV. I would recommend this dealership to anyone that is currently in the market for a vehicle! More

Good while buying, but low quality car I made sure to wait until I reviewed this place until I really got a feel for the car. Aiden was great when I was buying. Laid back and not pushy at a I made sure to wait until I reviewed this place until I really got a feel for the car. Aiden was great when I was buying. Laid back and not pushy at all. Finance was also great. However, I've been disappointed at all the oversights the service mechanics have allowed with this car. Mind you, the car had been in a minor crash with the previous owner, but Aiden had assured me they won't be selling it if it wasn't all fixed. I took the car to my mechanic before even buying, and they some how passed over that the driver belt was almost broken. They fixed it free of charge. Then a few months later the driver side mirror fell off. Looking at the old mirror, it was hanging on by only a wire. I had to replace it myself. Now recently, hit a small snow bank at 10 mph and the entire inner fender liner fell off, also breaking the bumper cover it was attached to. Looking at the other side, it doesn't have fender clips on the entire front side of it. I have no reason to believe the one that fell off had any more then that. A "collision" like that would not have done so much damage if the inner fender liner was attached properly. I'm really frustrated. They should have paid special attention to make sure the structure of the car was fine, considering it was in an accident. But they didn't, and problems keep arising. I get that you buy a car as is, but I can't recommend this place. At least not for used vehicles. More