Arlington Heights Buick GMC

Outstanding Service !!! I found Sullivan Buick on the internet. Due to the outstanding reviews my husband and I went there to look for our new car. Omar greeted us in the p I found Sullivan Buick on the internet. Due to the outstanding reviews my husband and I went there to look for our new car. Omar greeted us in the parking lot and helped us right away. He was very helpful, informative, and pleasant to deal with. We walked away with a new car and Sullivan Buick has gained a forever customer. Thank you Omar ! More

Couldn't have been better This is our 7th vehicle purchased from this dealership. Staff was very helpful. Dan answered any questions we had. Mike explained all the financial p This is our 7th vehicle purchased from this dealership. Staff was very helpful. Dan answered any questions we had. Mike explained all the financial paperwork before we were asked to sign them. Mike went over all details of the car before we drove it home. The overall appearance of the dealership, including showroom, lot, and service department were very clear and appealing to the eye. Service waiting area looked very comfortable. We would not hesitate to recommend Sullivan Buick. More

Used car purchase First purchase of a vehicle from a dealership in over 30 years. Shelley was pleasant to deal with and made the experience a positive one! First purchase of a vehicle from a dealership in over 30 years. Shelley was pleasant to deal with and made the experience a positive one! More

Cindy Laser-phenomenal service advisor!! Above and beyond!! The Buick Sullivan dealership and specifically, Cindy Laser are committed to a very, very high level of customer service and deliver it!! Cindy helped The Buick Sullivan dealership and specifically, Cindy Laser are committed to a very, very high level of customer service and deliver it!! Cindy helped me with a repair on my Buick Enclave and a warranty coverage I did not know I had. She also secured a loaner car for me and made the entire experience completely seamless and exceeded my expectations. This does not happen often in the service industry, but all of my experiences at Sullivan have consistently been above and beyond!! Many, many thanks Cindy for an awesome job well done-you are a gem!! More

EXCELLENT SERVICE! Couple years ago I had purchased a used Buick from a dealership in Schaumburg. I had looked up Buick Dealerships close to my work that I could go to Couple years ago I had purchased a used Buick from a dealership in Schaumburg. I had looked up Buick Dealerships close to my work that I could go to in order to service my Buick that was more conveniently located. Bill Sullivan Buick GMC quickly earned a loyal customer due to the outstanding customer service provided by the service department. I also have recently purchased a used vehicle from Sullivan as well and everyone I have dealt with from several different departments have been so pleasant to deal with. Quality service all around! I will continue to highly recommend Bill Sullivan to all I know. More

Excellent Customer Experience I am an existing customer and I would recommend someone to visit Sullivan based on my own buying experience. The staff is knowledgeable, courteous and I am an existing customer and I would recommend someone to visit Sullivan based on my own buying experience. The staff is knowledgeable, courteous and friendly . I have a lot more to say about service staff, they are extremely helpful, accommodative and professional. More

World Class experience Aiden Pilny was our salesman. Rather than pushing us towards a vehicle he wanted to sell us he listened to our needs and then assisted us in fulfillin Aiden Pilny was our salesman. Rather than pushing us towards a vehicle he wanted to sell us he listened to our needs and then assisted us in fulfilling them. He was kind and courteous, and thoroughly knowledgeable regarding all aspects of the cars he showed us. We were made to feel comfortable during the entire process, not always easy when spending a large wad of cash. I would recommend him to family and friends anytime. Mike O'Connell helped us through the finance process also making us feel quite at home. This is the second time John has helped us in financing a car and we felt like old friends - very enjoyable. Once of the main reasons we keep coming back to Sullivan is Mike Baker. Mike and his staff are always approachable, knowledgeable, and a pleasure to work with. We not only use Sullivan for warranty issues but also all of our other maintenance work, even thought there are well-qualified mechanics closer to home. We have full confidence in this dealership from out the showroom door to back for oil changes, tire replacements, etc. More

Online research on dealerships payed off My family was looking for a new car and my online research of dealerships lead us to Sullivan Buick. We live in Chicago so it was a bit of a drive, bu My family was looking for a new car and my online research of dealerships lead us to Sullivan Buick. We live in Chicago so it was a bit of a drive, but it was definitely worth it in the end.We were greeted immediately at the door by Dale who was friendly and very helpful with the car buying process. He listened to what we were looking for in a car and we ended up test driving a Buick Lacrosse and the Buick Envision. We ended up buying the Lacrosse. Everyone made this car buying experience as simple as possible and if we're ever in the market for another Buick we will definitely be coming back here to purchase it. More

Love no hassle We just went "looking" and drove away with a 2017 Buick Encore at a lease price that made us smile. Frank Vicari, salesman was authentic. He understo We just went "looking" and drove away with a 2017 Buick Encore at a lease price that made us smile. Frank Vicari, salesman was authentic. He understood our needs and went to the "nth-degree" to get us to the right vehicle. Dan Szwec (GSM) showed us all possibilities. And Bill Lucey (Finance) was quick and efficient. Can't wait to meet the service department! More

Purchased a new 2017 Buick Enclave Went into the dealership thru the Costco New Car program. Thanks to the guidance and advice of my salesman(Jeremy Wooley) I ended up with a better dea Went into the dealership thru the Costco New Car program. Thanks to the guidance and advice of my salesman(Jeremy Wooley) I ended up with a better deal thru the 16% MSP program that was about to expire. More