Arlington Heights Buick GMC

My Second Car! I just wanted to share my story... The first time I bought a car, it was a Buick Lacrosse, which is one of the most beautiful cars. Then, my second I just wanted to share my story... The first time I bought a car, it was a Buick Lacrosse, which is one of the most beautiful cars. Then, my second car was a Verano, which is a small and beautiful car as well. But I have to be honest, I wouldn't have bought either of those cars without the help of one man: Victor Melendez. He was such a helpful person, walked me through the whole entire process, and went above and beyond. I'm glad they have somebody who speaks both English AND Spanish to help the Latino community as well. Thank you, Victor, and I'll see you there for my third car! (Sooner or later, my kids are going to need their own car as well. :) ) More

Thanks to Mike O'Connell I called Mike prior to driving down to get info on an extended warranty, he told me what would be best for my truck and gave me all of my payment opti I called Mike prior to driving down to get info on an extended warranty, he told me what would be best for my truck and gave me all of my payment options. When I arrived he was there on time and everything that we discussed on the phone was what he told me in person. I was in and out in about 30 min and actually felt like I didn't get screwed over. Thank you again sir and hope to do business with you in the future. More

Great Experience First time buying a new car and the team at Sullivan made it painless. Phil Pilny was very knowledgeable and did not try to pressure me into anything. First time buying a new car and the team at Sullivan made it painless. Phil Pilny was very knowledgeable and did not try to pressure me into anything. My girlfriend and I were in a hurry and Phil did everything in his power to accommodate us. More

Great experience. I was treated very well. Mike Ayoub was very knowledgeable and the whole staff made it painless. Lou Mostaccio and Mike O'Connell helped make this a I was treated very well. Mike Ayoub was very knowledgeable and the whole staff made it painless. Lou Mostaccio and Mike O'Connell helped make this a great experience! I would highly recommend this dealership. Went to Napelton and was treated very poorly. I am glad To have purchased my car from Sullivan Pontiac. More

Excellent Service Department/Adviser & Manager Had to bring my Regal GS in for service after an unusual problem occurred during winter storage. Always ask for Service Advisor Dave Hetzel who tru Had to bring my Regal GS in for service after an unusual problem occurred during winter storage. Always ask for Service Advisor Dave Hetzel who truly understands Customer Service. And the fact that his technical expertise is outstanding makes coming in for a repair a true joy. He always listens and because Dave is a "Car Guy" he understands where the customer is coming from. I admittedly am finicky with my cars and Dave and Sullivan have never let me down. The factory would not repair the problem I had. I then met with Dave and the Service Manager, Mike Baker, and went over the circumstances. Mike decided that since the repair was so unusual Sullivan would pick up the tab for fixing the problem. This truly shows that satisfied customers are important to Sullivan and I would recommend them to everyone. More

John w Aidan Pilny was excellent. He helped make the acquisition of a 2016 GMC very easy. Definitely see Aidan Pilny if you are looking for a car. Aidan Pilny was excellent. He helped make the acquisition of a 2016 GMC very easy. Definitely see Aidan Pilny if you are looking for a car. More

All in the Family -- GMC! In 2013, my daughter and son-in-law leased a GMC Acadia. I was impressed! However, I didn't need the 3-row seat configuration, so I looked at the sm In 2013, my daughter and son-in-law leased a GMC Acadia. I was impressed! However, I didn't need the 3-row seat configuration, so I looked at the smaller model -- the GMC Terrain Denali. Since I hadn't owned a GM product for many, many years, so I decided to "lease" versus "buy". To make a long story short, since my lease was coming to term in October, I had to acquire another car. Bottom-line, I was so pleased with the reliability, performance, and features of my 2013 Terrain Denali, I decided to "buy" a 2016 Terrain Denali, even though the basic car hadn't changed much since 2013, Likewise, my daughter and son-in-law were so pleased with their 2013 Acadia, they decided to lease a 2016 Acadia. In both cases, the sales staff at Sullivan (Phil Pilny, Aidan Pilny, and Dan Szwec) bent over backwards to craft deals for our family that met our respective needs. Thanks guys! Another reason for sticking with GMC and Sullivan was their top-notch maintenance service -- fast, efficient, and reliable -- with a car wash to boot! Of course, the only maintenance we ever needed were routine oil changes. With sales, service, and quality like this, it made no sense to look elsewhere! More

Best Car Buying Experience I just have to say I hate the "car salesman haggle" and buying a car always seems like a dreaded process. But that is not the case at Sullivan Buick I just have to say I hate the "car salesman haggle" and buying a car always seems like a dreaded process. But that is not the case at Sullivan Buick GMC in Arlington Heights. A friend of my recommend Mike Ayoub and I am so happy I listened, he is so wonderful!!! He is very trustworthy and not pushy and just a pleasure to deal with. I can honestly say I would recommend him and the dealership to everyone. He made the car buying process enjoyable again. We got a great deal and they really went above and beyond to get is the exact SUV we wanted with out breaking the bank. Ask for Mike, he is the best!! More

Great experience, very helpful. Victor Melendez was awesome. Provided great customer service, was very nice. I recommend anyone shopping here asks for Victor. Best salesman hands dow Victor Melendez was awesome. Provided great customer service, was very nice. I recommend anyone shopping here asks for Victor. Best salesman hands down. More

You can never go wrong with Sullivan . I was jumping around with different dealerships before I finally got to settle with them. Was so anxious and really picky cause I want to get the be . I was jumping around with different dealerships before I finally got to settle with them. Was so anxious and really picky cause I want to get the best deal in Cook county. Lots of factors were considered to finally go with Sullivan. Gabe was really professional. Very helpful and knowledgeable. I highly recommend them. I know a lot of people that got their car on other dealerships and realized that they got ripped off. With them. I don't think I did. The customer service, the price, the car you get, and etc. The best! Man, you can never go wrong with Sullivan. More