Arlington Heights Buick GMC

Excellent Customer Service from Dave Hetzel I brought my Buick Lacrosse in for service today to have a 'ding' punched out. Dave Hetzel was my Service Advisor. He went the extra mile by touchi I brought my Buick Lacrosse in for service today to have a 'ding' punched out. Dave Hetzel was my Service Advisor. He went the extra mile by touching up the spot with paint. I can't even see where it is !! Dave has been my Service Advisor a number of times. He is always very concerned about pleasing me and taking care of my service needs. He is always courteous, knowledgable, and truly is a perfect example of "service after the sale." I feel very comfortable leaving my car with Dave and implicitly trust him. I will be a Sullivan Buick "lifetime customer," largely due to Dave Wetzel and other people like him at Sullivan Buick in Arlington Heights. Michael La Vant More

GMC Acadia Purchased a used 2014 GMC Acadia in mint shape and a great price. Worked with Gabriel and Dan to seal the deal. Bill in Finance was great to work wi Purchased a used 2014 GMC Acadia in mint shape and a great price. Worked with Gabriel and Dan to seal the deal. Bill in Finance was great to work with as well. More

Fast, friendly and great customer service I received a call from Sullivan Buick GMC dealership, explained my situation and what I wanted in a car, price and affordability. I immediately advise I received a call from Sullivan Buick GMC dealership, explained my situation and what I wanted in a car, price and affordability. I immediately advised that Sullivan can help. I got to the dealership and my options regarding cars were waiting on me. Between the sales person and the finance person, the paper work took no time at all. Everyone were so friendly and I felt very confident about making the purchase. I would definitely refer my family and friends to Sullivan Buick GMC. Making this purchase was not a hassle at all such as many car dealerships that I have visited. They were honest as far as what they could do for me and I drove out of the lot with a 2014 Buick Verano. Thank you Sullivan. More

Great dealership Chris Lahey was very knowledgeable and friendly. He made my transition from my old car to my new Acadia very pleasant. I would highly recommend se Chris Lahey was very knowledgeable and friendly. He made my transition from my old car to my new Acadia very pleasant. I would highly recommend searching out Chris to anyone looking for a new GMC or Buick at Sullivan. More

Shop at Sullivan We were in the market to buy another Buick Enclave, but we were so unhappy and dissatisfied with another dealership, we hoped Sullivan would be the ri We were in the market to buy another Buick Enclave, but we were so unhappy and dissatisfied with another dealership, we hoped Sullivan would be the right place for us. And it was! We walked in on a Saturday at 4 pm, and although the dealership closes at 5, we walked out at 6:30 with our new car. Jeremy Wooley was professional, friendly, and helpful. We never felt pushed to buy, nor rushed to get out the door. We would highly recommend Jeremy and all the staff we worked with that day. We are looking forward to continuing a positive experience with Sullivan. Never before have I felt good about the car-buying experience...until now. More

Another great experience! Buying a car from Sullivan has been the most easy and flawless experience my husband and I have ever had. We just bought our second GMC Acadia Denali Buying a car from Sullivan has been the most easy and flawless experience my husband and I have ever had. We just bought our second GMC Acadia Denali from Gabriel who is a very honest and straight forward salesperson. Gabriel has been a pleasure to do business with! He is always patient, answers all our questions, and never pressures us to make a decision until we are ready. I highly recommend Sullivan and Gabriel Szwec! More

A Very Satisfied Customer!! When shopping for my new car, I was originally considering the Dodge Durango but was not completely in love with the truck. I test drove an Acadia and When shopping for my new car, I was originally considering the Dodge Durango but was not completely in love with the truck. I test drove an Acadia and the rest was history! I fell in love with it's beautiful body style and classy interior. I found Sullivan Buick/GMC where I met my salesman Mike Ayoub. Every bit of my purchase experience was top notch. Great sales, finance and service. Mike helped me through every step of the way and was genuine and sincere in all his efforts to make sure that I was comfortable and satisfied with my purchase! More

Best Buick Purchase ever Everytime i buy a car i have to prepare myself to be at the dealership for hours with the negotiations. Not Sullivan Buick....In and out in an hour. W Everytime i buy a car i have to prepare myself to be at the dealership for hours with the negotiations. Not Sullivan Buick....In and out in an hour. Word record in my book. Jeremy helped me get the car I wanted without the hassling of going back and forth with price. I had a firm price I wanted to walk out paying and I got just that. I know NOW what dealership i will buy a car from whatever the make/model I am looking for. True satisfied long-term customer you just got from me. Thanks so much!!!!!!!!!! Jennifer D. Monilaw More

Excellent Experience Usually buying a car is a headache....this was truly a great experience and I got the car I wanted. Quick and easy! Excellent talented staff! Mike Bot Usually buying a car is a headache....this was truly a great experience and I got the car I wanted. Quick and easy! Excellent talented staff! Mike Bott made everything exciting and easy...Gerald Hamilton was MOST KNOWLEDGEABLE about all the fancy details about my new Cadillac and Mike O'Connell had me in and out of finance....I left a very HAPPY customer. I will definitely return to Sullivan in the future if I want a new or used car and I most definitely will recommend this dealership to family and friends! Thanks for everything!!!! I am a happy girl!! Yay :) More

Always a satisfied customer! I have purchased 3 vehicles from Bill Sullivan. I won't take my cars for service anywhere else. The staff is always so friendly. Our salesman Mike Ayo I have purchased 3 vehicles from Bill Sullivan. I won't take my cars for service anywhere else. The staff is always so friendly. Our salesman Mike Ayoub was very patient and upfront with us. The finance guy Mike O'Connell was super funny and made the signing process easy. These guys know exactly how business should be done! Marcus and I love this dealership and will always recommend it to everyone we know! P.S. They have a starbucks coffee machine and water bottles accessible to everyone AND a large screen tv so you won't miss out on the NFL games if you're there. More