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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,379 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,379 reviews

December 30, 2023

Chris was great! We discussed the services I needed today and then reviewed what would need to be done on my next visit. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the service porter
Dec 30, 2023 -

Arlington Heights Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2023

He was very nice and very patient made very good conversation made sure everything was done smoothly and nicely More

by Jake
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Arlington Heights Buick GMC responded

Jake, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

December 29, 2023

Worked with Cesar to get into a 2019 Volkswagen Tiguan. The process was easy going and they got me exactly what I wanted. Thanks again Cesar! More

by ktlash85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Arlington Heights Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Buick GMC Team

December 29, 2023

I don’t ask to much but after paying 1100. 00 for light bulb repair I would at least expected the job done and that I wouldn’t have to finish it Rear taillight 8mm screws left out after I told More

by Rjustason4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Dec 30, 2023 -

Arlington Heights Buick GMC responded

We're sorry to hear about your negative experience. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

December 28, 2023

Great experience at this dealership. Had the best Sales Representative Shelley. She made my experience very positive. I am loving my buick envista More

by ciera.harvey4719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Dec 29, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

December 28, 2023

Love, love, love this dealership! They treated us like family and I actually enjoyed the buying process. I’m in love with my car and just overjoyed with the service overall. I’ve alr More

by kokoquiza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

December 27, 2023

Cesar M. was so kind and so professional. He listened to my concerns and answered my questions in a helpful way. My experience at this dealership exceeded my More

by envista2023
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

December 27, 2023

Joel and his team were great to work with! As a first time car buyer, they made the experience very easy and comfortable. Could not have asked for a better experience! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
Dec 27, 2023 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, CB. Sincerely, The Arlington Heights Buick GMC Team

December 27, 2023

Arlington Heights Buick GMC continues to meet all my expectations. Recently, they investigated and solved an elusive set of warning messages with my 2019 Terrain Denali. More

by Rick RKIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Rick, we are so glad we could take care of all of your needs at Arlington Heights Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Great service and friendly staff. Short wait despite it was an emergency visit to fix a tire. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Cathy, thank you for your kind words about the service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Arlington Heights Buick GMC Team

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