Arlington Heights Buick GMC

This is the best dealership I have ever worked with. The service department is so professional, and work is always done in a timely manner. The service department is so professional, and work is always done in a timely manner. More

Cesar Martinez was friendly and helpful at picking a car, overall I am satisfied with my purchase. overall I am satisfied with my purchase. More

I had a great experience on buying my 2010 F150. everyone was on time I did not have to wait for anything. Joel was outstanding I would rate my experience as a 5 stars. everyone was on time I did not have to wait for anything. Joel was outstanding I would rate my experience as a 5 stars. More

The best part of buying my new truck was working with Ceaser he was great ! Ceaser he was great ! More

excellent attention. ! the best you have staff in spanish since my first language is spanish and i feel more comfortable speaking.! nice cars and in excellent condition ! the best you have staff in spanish since my first language is spanish and i feel more comfortable speaking.! nice cars and in excellent condition More

Wonderful experience working with Victor! We were out of state and he made the car buying process extremely simple! We were out of state and he made the car buying process extremely simple! More

The team did a great job. You can’t tell where the dent was removed. You can’t tell where the dent was removed. More

told me the other mechanic I had work on my car didn't do it properly. Then took an already clean car washed it without asking me and didn't even dry it. Car isfull of spots now do it properly. Then took an already clean car washed it without asking me and didn't even dry it. Car isfull of spots now More

About midway into our travel from Jackson, Michigan, to my mom's house in Buffalo Grove yesterday evening, we started hearing a squealing noise. Concerned, my husband and 14 year-old daughter starting Goo my mom's house in Buffalo Grove yesterday evening, we started hearing a squealing noise. Concerned, my husband and 14 year-old daughter starting Googling, searching for potential causes and dealers in Arlington Heights with the hope of getting the car checked out today. My daughter found Arlington Heights Buick GMC, sending a chat through the website. Although after business hours, she was able to communicate that we were hoping to have the car looked at to make sure it was safe to drive back to Michigan Sunday, and to possibly repair any issues found. The internet chat bot directed my daughter to text, which she did, quickly receiving a response that the service department opened at 8 and to please bring the car in by 10 AM. My husband and I brought the car in at 8:30 AM and after waiting just a few minutes and were warmly greeted by Dean Fay. Dean proceeded to treat us with the utmost kindness and care. He was such a help to us and such a wonderful person to work with! From the initial meeting with Dean, through the updates he provided, to the easy process to pick up the vehicle, our experience with this dealership was simply the best experience we have had with any dealership, hands down! If we lived nearby we would utilize this dealership for all our service needs and we will encourage others to do so if they are in need of car service. Every single person we encountered at this dealership was kind, friendly and welcoming. We were so impressed with the exceptional customer service and care Dean provided that I had to sit down and write this review. Thank you Dean and Arlington Heights Buick GMC! More

This is my third time buying a car at this dealership and they have always been very pleasant to work with. they have always been very pleasant to work with. More