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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,063 Reviews

1,063 Reviews of Arlington Heights Buick GMC - Service Center

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April 02, 2024

Elizabeth set a badly needed last minute appointment for me to have my Buick Lacrosse serviced. Arlington Heights Buick GMC staff always goes the extra mile to make me smile! Eliot Pergricht in sales is a p More

by Broker80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alli Aiello, Dean Fay
Apr 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

Dean is a great and knowledgeable service writer. He is very helpful and listens to his customers. More

by Mn678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Mar 29, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Dean! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 26, 2024

Alexandria was excellent to work with today. She reviewed the history of service with my car and made certain that the work being performed matched my needs for this visit. Alexandria is an outs More

by Tom Pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Aiello
Mar 27, 2024 -

Arlington Heights Buick GMC responded

Tom, it’s great to know that Alexandria provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

March 22, 2024

I continue to have exemplary service at this dealership. Today, Dean also provided me with estimates for a future tire purchase and spent time answering addition questions. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Mar 25, 2024 -

Arlington Heights Buick GMC responded

Cathy, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

March 18, 2024

My experience setting the appt was easy, and the team was friendly and professional. Thank you More

by lesley
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 20, 2024 -

Arlington Heights Buick GMC responded

Lesley, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

March 12, 2024

Brian explained everything thoroughly and kept me updated. discussed future service, Got me in and out quickly. Best dealership for service all around and great staff. Knowledgeable, professional More

by jladewig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 13, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

March 12, 2024

Brian is a straight shooter, and I trust him with both my truck and my wife's auto. He works long hours, usually taking in my vehicle first thing in the morning, and at the end of the day when I return to p More

by jimG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 13, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Brian! We really appreciate your business, Jim. Sincerely, The Arlington Heights Buick GMC Team

March 09, 2024

Brian Poteracki is Great! Everything was handled perfectly. He listened, diagnosed and fixed the problem with my Buick Regal-and in a very timely matter! More

by Bruce18f
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Brian! We really appreciate your business, Bruce. Sincerely, The Arlington Heights Buick GMC Team

March 07, 2024

Always great service at Arlington Heights Buick GMC in all departments. Have used them for many year and have always be satisfied. I have not complaints. More

by BVOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

March 07, 2024

Allie Aiello at Arlington Heights Buick went the extra mile to make sure that I was satisfied and had a great experience. I had a question about my license plate and she resolved it quickly. Her attention More

by James McElwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Aiello
Mar 08, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for the amazing review, James! We're glad to hear that our team provided you with an exceptional dealership experience and went the extra mile to answer your questions. We look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

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