Arlington Heights Buick GMC - Service Center

Customer service Cindy Laser was great help! She helped explain the process to ensure I understood everything and she was very helpful in getting me a loaner. Cindy Laser was great help! She helped explain the process to ensure I understood everything and she was very helpful in getting me a loaner. More

Best Service I've Had at a Dealer I recently came in to Sullivan to have my car looked at as the engine light was on. I was apprehensive in going to a dealer, as it is not uncommon for I recently came in to Sullivan to have my car looked at as the engine light was on. I was apprehensive in going to a dealer, as it is not uncommon for it to be more expensive there. After my experience with Geoff, I will never go anywhere else. I did not have to wait at all, as my car was taken right in. I was in the waiting room for a short period before he gave me an update and let me know that I would need to keep my car there until the next day. Before I even thought of getting a rental, he already had a courtesy car pulled up for me. When my car was ready, he explained all that was wrong and what needs to be done in the future in order to get the longest life out of my car. He was incredibly accomodating and took his time with me. My car was in good hands with Geoff and I will absolutely be back for all of my service needs. More

Superior customer service!!! Geoff Sulkowski is extremely experienced and knowledgeable...Superior customer service with no games....I highly recommend Geoff Sulkowski for all you Geoff Sulkowski is extremely experienced and knowledgeable...Superior customer service with no games....I highly recommend Geoff Sulkowski for all your service repairs and needs!!! More

Great on the nerves They promise and deliver with no games. I have dealt with many service departments over the years bu Sullivan really has them all beat, and no, I am n They promise and deliver with no games. I have dealt with many service departments over the years bu Sullivan really has them all beat, and no, I am not a relative, just a customer. Victor (service advisor) was very easy on the nerves and explained everything to me. Car was ready when promised. I really enjoyed my visit there. As far as the sales department, I dealt with Dale Zalusky. Just a plain nice guy without any B/S. I would deal with and recommend both Sullivan and Dale to anyone who expresses an interest in buying or servicing their car. More

Extremely experienced and knowledgeable! My GMC Terrain's message board came up saying that my engine was overheating and the engine fans were blowing although my car had only gone a few mile My GMC Terrain's message board came up saying that my engine was overheating and the engine fans were blowing although my car had only gone a few miles and the thermostat was cold. I immediately called Dave. He gave me advice about what to do and check before driving over to make sure I wouldn't damage my engine. After I found out that I'd be ok to drive to Sullivan, he did what he always does. He took care of everything and kept me well informed about what the problem ended up being and the repairs taking place and the cost. I trust Dave with any and every reccomendation he gives as he is a highly experienced, highly knowlegdeable and completely honest person. Thank you Dave and to the mechanics and staff at Sullivan. You always make an unpleasant problem a very pleasant experience!! -Susan Pabich More

Excellent Service Brought my 2016 Canyon in for two recalls and oil change. Cindy was the service writer very friendly and accommodating. As with my buying experience w Brought my 2016 Canyon in for two recalls and oil change. Cindy was the service writer very friendly and accommodating. As with my buying experience with this dealer it is over the top in service as well. Mike is a great Manager!! More