Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,740 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,740 reviews
November 03, 2026
Elliott was very helpful could've given a little longer test drive was already experience test drive was already experience More
by Eliot r
Employees Worked With
November 02, 2026
I drove from Rockton, IL. Very happy i did. No hassle great dealership to work with. Came in they gave me a price on a new f450 and gave me the what I wanted on my f350 . I' Very happy i did. No hassle great dealership to work with. Came in they gave me a price on a new f450 and gave me the what I wanted on my f350 . I'm a happy camper. Thanks Mark T. More
by markt
October 31, 2026
Love my Fords, 2019 Superduty,2021 Ranger,2007 Mustang,2019 Mustang gt thanks to Jerry Hood. There’s nothing else we will buy. No one else we would bring it to Service too. Mustang,2019 Mustang gt thanks to Jerry Hood. There’s nothing else we will buy. No one else we would bring it to Service too. More
by Jmcevoy67
October 31, 2026
Muy buen servicio aquí con Jesús Sánchez necesita un auto venga aquí Arlington heights for pregunte por jesus venga aquí Arlington heights for pregunte por jesus More
by ascenciorodolfo
Employees Worked With
October 31, 2026
Had a fantastic car-buying experience at Arlington Heights Ford from start to finish. Huge shout-out to Elliott and Jeremy—both were exceptional throughout the entire process. They were professional, Heights Ford from start to finish. Huge shout-out to Elliott and Jeremy—both were exceptional throughout the entire process. They were professional, straightforward, and completely transparent, making what is usually a stressful process feel seamless and hassle-free. There were no games, high-pressure tactics, or surprise runarounds. They took the time to answer every question, respect my time, and ensure every detail was handled quickly and thoroughly. If you’re heading to Arlington Heights Ford, ask for Elliott and Jeremy—you’ll be in great hands. Highly recommend! More
by Mkur
October 30, 2026
The service department is amazing! !! They always take care of you. And treat you like family !! They always take care of you. And treat you like family More
by kareenaorist
Employees Worked With
October 30, 2026
I had a great experience purchasing a 2026 f-150 from Arlington heights Ford. I was walked through the process helpfully and was given accurate prices and timelines on purchase. And when my vehicle could Arlington heights Ford. I was walked through the process helpfully and was given accurate prices and timelines on purchase. And when my vehicle could not be found AH Ford upgraded the trim package for little extra cost onto me. They even let me take home a big pink bow to make my wife’s day! More
by c. mcgraw
October 29, 2026
Service concierge service! It's so convenient. My car was picked up on time by Russ, who was super friendly. Lou, my service advisor, kept in close touch with me about how thi It's so convenient. My car was picked up on time by Russ, who was super friendly. Lou, my service advisor, kept in close touch with me about how things were going. My car was dropped off in a timely manner. Everything was seamless! More
by hannanhouse1
October 28, 2026
Friendly, honest, easy to communicate with. Jazmin was knowledgeable, helpful and would definitely recommend to people looking for a Ford. Jazmin was knowledgeable, helpful and would definitely recommend to people looking for a Ford. More
by Kcarlson
October 28, 2026
Very nice an friendly atmosphere easy to deal with got what I wanted and was a painless process what I wanted and was a painless process More
by jacobwingard91
Employees Worked With
