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Arlington Heights Ford
Arlington Heights, IL
5,644 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,644 reviews
June 15, 2026
Jasmine was eager to help and was very knowledgeable about the car we bought! Very friendly and patient. about the car we bought! Very friendly and patient. More
by Macfam1118
Employees Worked With
June 12, 2026
Rich made the process very easy and straightforward. We were even able to complete most of the process on the phone to minimize the time in the dealership. I shopped around many dealerships and Rich gav We were even able to complete most of the process on the phone to minimize the time in the dealership. I shopped around many dealerships and Rich gave me the best deal. More
by kehrt96
Employees Worked With
June 12, 2026
Great experience. Rich made the process seamless. I was walking out with my new car and no time Jose great great deal for my trade-in and Teddy handled the financials Rich made the process seamless. I was walking out with my new car and no time Jose great great deal for my trade-in and Teddy handled the financials beautifully. Highly recommended. More
by Spmcg123
June 12, 2026
Great communication with honest service reps. Reasonable prices for repairs with fast scheduling. Friendly & professional. Reasonable prices for repairs with fast scheduling. Friendly & professional. More
by Cindy K.
June 11, 2026
Jeremy and Elliot were wonderful in assisting my husband and I on a purchase. Quick, easy, no pressure. 10/10 recommend. and I on a purchase. Quick, easy, no pressure. 10/10 recommend. More
by Katie L.
June 11, 2026
I've dealt with Arlington Heights for 5 years now and always feel good about the service received. JB is the service manager I try and request and appreciate the relationship we've builit over time. He a always feel good about the service received. JB is the service manager I try and request and appreciate the relationship we've builit over time. He always strives to ensure that my service is done properly but also tries to save me money wherever possible. Professional and courteous. Highly recommend!! More
by jeff.jbt.thompson
Employees Worked With
June 11, 2026
Super convenient that AH Ford services commercial trucks now! Good, quick service. Would definitely recommend! now! Good, quick service. Would definitely recommend! More
by janellemv8
Employees Worked With
June 10, 2026
Drive 30 minutes to this dealership because of how I am treated, the dealerships closer to my house don’t compare treated, the dealerships closer to my house don’t compare More
by Mjsheldon68
June 10, 2026
They are always great to deal with. The service was quick and the staff is nice. The service was quick and the staff is nice. More
by rrr3311
Employees Worked With
June 09, 2026
Richard Jacobson was absolutely amazing. I walked in after losing my car to start shopping around not only was he pleasant. Aunt answered all my questions and gave me a great deal. He chauff I walked in after losing my car to start shopping around not only was he pleasant. Aunt answered all my questions and gave me a great deal. He chauffeured me around with rental cars and to take care of everything in the driveway away and a beautiful car then I’m extremely happy with highly recommend rich ends Arlington Heights Ford ! More
by Jackoftradze
