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Arlington Heights Ford
Arlington Heights, IL
5,723 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,723 reviews
July 24, 2024
Isaiah was very helpful and answered all my questions. The vehicle I wanted was not available at their location however, they found what I wanted at another dealership and brought it to Arlington Heights. The vehicle I wanted was not available at their location however, they found what I wanted at another dealership and brought it to Arlington Heights. Finance was quick and easy. Would definitely come back. More
by Refinisher49
Employees Worked With
Joe Baez, Isaiah Romano
July 23, 2024
Had a good experience here at Arlington Heights Ford buying ny son his first car. Will come again, thank you. buying ny son his first car. Will come again, thank you. More
by RAFFY_AMBOY75
Employees Worked With
Other Employees :
Israel Gonzalez, Teddy Dziedzic, Colton Hannemann, Brian Powell, Dan Szwec
July 22, 2024
Clean, well lit facility. Very welcoming and comfortable. Large stock to choose from. Helped me select the perfect vehicle with everything I wanted and needed. My daughter and Very welcoming and comfortable. Large stock to choose from. Helped me select the perfect vehicle with everything I wanted and needed. My daughter and son in law said I needed to come over here and work with Steve Ursin because he was an excellent salesman. He knows his vehicles and how to match them to his customers. No typical sales xx or attempt to sell you a car that wouldn’t meet your needs. They were right. He was a perfect matchmaker. I was going to check out another brand prior to purchasing this vehicle, however there was no need to go to the Subaru dealer Steve had the perfect vehicle for me right here. A very positive experience. More
by kidstein
Employees Worked With
Steve Ursin
July 22, 2024
They followed up on the things that they were going to repair that we discussed at the purchase. Ron S was the salesman. He was very helpful. He sent me a list of my favorite places that were on my naviga repair that we discussed at the purchase. Ron S was the salesman. He was very helpful. He sent me a list of my favorite places that were on my navigation from my old Explorer sport. He made sure that the things the dealer promised would be done were done along with Brian. Ron has already met with me once to teach me about some of the bells and whistles This new truck has. More
by Schutzhnd3
July 20, 2024
Wonderful to work with and overall great experience. Happy to support any inquires about experience. Happy to support any inquires about experience. More
by B
July 20, 2024
Very nice and very good service who relayed to me and was very nice today. very nice today. More
by E
July 20, 2024
Had a wonderful experience at Arlington Heights Ford. Elliott was very attentive and helpful. Thank you for our new Ford. Elliott was very attentive and helpful. Thank you for our new Ford. More
by plcarc
Employees Worked With
July 20, 2024
Great service ! I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I wa I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I was done in an hour ! That to me is great service and customer satisfaction! More
by mszurgot
Employees Worked With
