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Arlington Heights Ford
Arlington Heights, IL
5,691 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,691 reviews
July 06, 2024
Rich Jacobsen is the best ever! !! He never gives up on a customer. Always ask for Rich!! !! He never gives up on a customer. Always ask for Rich!! More
by Excellroadservice
July 06, 2024
Elliott Reichel and John Jr We're both extremely helpful and made the whole process of buying a car super easy. We are very happy with our experience at Arlington Heights Ford! and made the whole process of buying a car super easy. We are very happy with our experience at Arlington Heights Ford! More
by Morgarie86
July 06, 2024
Process was quick, easy, and reliable. It was perfect from start to finish. It should always be like this. It was perfect from start to finish. It should always be like this. More
by hernandezsteven27
July 06, 2024
Once again Elliot took care of us! ! He is the man when it comes to selling cars. Biggest thing is the honesty! We come all the way from Aurora IL to see him in Arlington Heights Ford. ! He is the man when it comes to selling cars. Biggest thing is the honesty! We come all the way from Aurora IL to see him in Arlington Heights Ford. Definitely recommend to anyone looking for a car. Thanks again Elliot! More
by Ohyeah!!!
Employees Worked With
July 06, 2024
Elliot Reichel is the best there is around. This is the second car we have gotten from him and we wouldn’t have it any other way. Very professional and nice. Would recommend to anyone looking t This is the second car we have gotten from him and we wouldn’t have it any other way. Very professional and nice. Would recommend to anyone looking to buy a car. More
by Jamie
Employees Worked With
July 03, 2024
My experience with Arlington Heights Ford was flawless. Tony and Israel worked to get me the best deal! They treated me like a king and I got the deal I wanted. I’ve purchased a lot of vehicles from dealer Tony and Israel worked to get me the best deal! They treated me like a king and I got the deal I wanted. I’ve purchased a lot of vehicles from dealers across the country and they were seamless! It was very easy, they had everything ready for us when we arrived. Very impressed and would not hesitate to come back! Thank you for treating us like we were part of the family More
by Tm4789
July 03, 2024
Esta es la 4 troca k compro a aquí con Jesús Sánchez buen servicio recomendado ala 100.. servicio recomendado ala 100.. More
by Geraldoroofing1
July 02, 2024
I have been leasing a vehicle from Elliot for over 9yrs. Great customer service. He always finds me the right vehicle Great customer service. He always finds me the right vehicle More
by Patrick
July 02, 2024
Service Manager Mike Waddle was great. He was on top of everything and made the experience smooth. Would recommend!!! He was on top of everything and made the experience smooth. Would recommend!!! More
by Douglas.wexler
Employees Worked With
