Victor Villanueva

Very good job,professional,not wait to longer ,always very nice and happy and always on time the work very nice and happy and always on time the work More

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They was very polite and helpful service was quick and fast I recommend them to anyone fast I recommend them to anyone More

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It's friendly, trustworthy and convenient for me, pretty close to my house. And they have free coffee. close to my house. And they have free coffee. More

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Arlington Heights Ford has been my go to dealer for maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and V maintenance and repairs. Jerry is one awesome manager and along with his service advisors and mechanics my raptor has been taken care of. Jerry and Victor took care of my brake problem and I am back on the road. Thank you, BOB More

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dealership is always spotless, and staff greets you and asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. More

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I brought my 2023 Ford Bronco in for an oil change . It was done at the promised time . It was all cleaned up . Go see him . It was done at the promised time . It was all cleaned up . Go see him . More

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Very informative and courteous. Got job done same day Victor explained the problem to me Got job done same day Victor explained the problem to me More

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I was told previously fixing my differential leakage was going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant arou going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant around it since the old one failed, I guess had to pay that because his hands got a little dirty during the process and also the axle’s lubricant is a very expensive one (total is less than 100$ if using motorcraft axle lubricant or half of that amount if using generic ones) all these for 3 hours of work, 4 hours tops, I highly doubt that but anyways, in the end I’m glad to say (after observing the cover of the axle) that they successfully put back all the screws of that cover and so far there isn’t any leakage, good job guys More

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Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More

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Anytime, I take my car into Arlington Heights Ford, I know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to exp know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to explain to me the resolution of the problem. I feel reassured that my car is in good hands with their service department. More

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