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Arlington Heights Ford
Arlington Heights, IL
5,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,648 reviews
June 15, 2024
We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More
by Janet
June 14, 2024
This is a nice clean well run dealership where the people are helpful and friendly are helpful and friendly More
by mstraight71
June 13, 2024
Very helpful and understanding. Gives you good running cars and talk you through the entire process! 10/10 Gives you good running cars and talk you through the entire process! 10/10 More
by Edwardhayes1999
Employees Worked With
June 13, 2024
Isaiah Romano helped me purchase a 2012 Acadia yesterday. He explained the carfax report and made sure my questions got answers. Mark shared financing and warranty options. We found a great fit and I’m back He explained the carfax report and made sure my questions got answers. Mark shared financing and warranty options. We found a great fit and I’m back on the road. Thank you! More
by kim.osko
Employees Worked With
Dennis, Mark L., Isaiah Romano
June 13, 2024
Great attention and they have patience with the people like me that barely speak English but am learning it. Few words they're professional like me that barely speak English but am learning it. Few words they're professional More
by angelramos1996.10
Employees Worked With
June 12, 2024
I have been coming to AHF for 20 years, bought two cars, and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. Check-in and out is quick and the service person always gets your OK to do the work. More
by lds307
June 11, 2024
Always take care of my issues. Very helpful service staff. Have bought 3 vehicles from the dealership. Very helpful service staff. Have bought 3 vehicles from the dealership. More
by Sopkin
Employees Worked With
June 09, 2024
Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More
by berealbeyou
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez, Dan Szwec
