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Jerry Hood.
Jerry Hood
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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81 Reviews of Jerry Hood
January 23, 2020
"This was my first timein to service my vehicle. I was..."
- flohanThis was my first time in to service my vehicle. I was impressed with the cleanliness and kindness of all staff. Staff was immediately available. Thank you for a positive experience.
Read MoreOther Employees Tagged: Victor Villanueva
Helpful 
January 22, 2020
"Prompt service at fair prices"
- M. ShahI have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promptly.
Read MoreOther Employees Tagged: Mike Waddle, Wade Mikosz
January 21, 2020
"Always Great Sales and Service"
- GOI have purchased all of my personal and business cars and trucks from AH Ford since the late 80's. All of them have been serviced there also. The prices, friendliness, and professionalism are the BEST.
Read MoreOther Employees Tagged: John Guido, Jr., Arnie Kosovski, Neal Snyder, Steve Verhagen, Wade Mikosz
January 20, 2020
"Good People"
- HUBCAPThis is the 6 or 7th vehicle i have purchased from Arlington Hts Ford.Every time its been a great experience.Good Product,Good Deals and Great People.
Read MoreOther Employees Tagged: John Guido, Jr., John Rodriguez, Tony Guido, Rich Jacobsen
January 16, 2020
"efficient --"
- mksArlington Heights Ford prides itself on honesty and quality of workmanship. Guess what? They fulfill that promise every single time they service our vehicles. Imagine being able to absolutely trust your dealer - in words and deeds. Well I do and you can! Jerry Hood is the most honest and hardworking service manager I have ever worked with and his leadership abilities translate to quality workmanship and customer service from everyone in the service department!
Read MoreOther Employees Tagged: John Guido, Jr., Arnie Kosovski, John Guido, Sr., Tony Guido, Steve Verhagen
January 14, 2020
"Easy to make appointment, quick resolution to concern"
- Suewojo49I have been coming to this dealership for 14 years and have yet to be disappointed by them. The service department and quick lane have very helpful employees. Sometimes I ask too many questions, but they are patient and explain things so I understand.
Read MoreOther Employees Tagged: Cassie Smith, Neal Snyder, Steve Verhagen, Wade Mikosz
January 12, 2020
"Great service experience always friendly great prices I..."
- CjfranzenGreat service experience always friendly great prices I think that all service personnel and parts people need a very large raise!!! Also I purchased a car from Lonnie he needs a raise too Thanks
Read MoreOther Employees Tagged: Steve Verhagen
January 10, 2020
"EXCELLENT SERVICE & SUPPORT"
- HYSILVRJerry Hood and his team do an outstanding job taking care of customers. Took my 2014 F-150 SVT Raptor in for oil change, power steering flush, battery replacement and overall check-up in preparation the GLRE SnoBall event. Steve Verhagen, Service Advisor, and Chris Czxosnyka, Service Technician had me out the door quickly with all items completed to my satisfaction. Can't recommend the AH Ford team enough.
Read MoreOther Employees Tagged: Steve Verhagen , Chris Czosnyka
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