Jerry Hood
Jerry Hood at Arlington Heights Ford

Jerry Hood

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
474 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

5.0

474 Reviews

Write a Review

474 Reviews of Jerry Hood

June 28, 2025

Dealership Rating
Employee Rating

The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w More

by DocEsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle, Lou Alfano , P. J.

June 28, 2025

Dealership Rating
Employee Rating

Sam Vasco took great care of us. He made sure that we had everything we needed to purchase our brand new 2025 Ford Ranger. Great description of the car and great job showing. Also fi More

by Andrew Hood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Joe Baez

June 18, 2025

Dealership Rating
Employee Rating

First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
Employee Rating

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle, Lou Alfano, John Burzawa , Anthony Wojciechowski

April 21, 2025

Dealership Rating
Employee Rating

Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your More

by Bill DeSalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Mike Waddle, Thomas Patronski , Rich Jacobson

April 05, 2025

Dealership Rating
Employee Rating

Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Mike Waddle, Victor Villanueva, Elliott Reichel, Lou Alfano , Justin Barrett, Anthony Wojciechowski

April 03, 2025

Dealership Rating
Employee Rating

Jerry took care of me and was very professional. Everyone is service was friendly and they handled my car with care. Highly recommend! More

by kelleyryan98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Burzawa

March 28, 2025

Dealership Rating
Employee Rating

Always professional friendly service at a fair price! My wait times are always very minimal. Mike Waddle is one of the very best service managers! More

by Jerry V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

February 24, 2025

Dealership Rating
Employee Rating

Hands down the best dealership I have been to. I have delt with 8 dealerships in my lifetime and I never went back. I can say that Arlington Heights ford will be getting my business from now on. More

by kipp Oconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Jeremy Rosa , Israel Gonzalez

February 01, 2025

Dealership Rating
Employee Rating

Isaiah was great! ! I was incredibly nervous about the purchase of a new vehicle, but he was patient with me, and could not have made me feel more comfortable!!! He was More

by Donnagrace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Teddy Dziedzic , Joe Anzelone, Israel Gonzalez, Brian Powell, Isaiah Romano

1
...

Dealership Inventory (266 Vehicles)

used 2022 Ford Escape car, priced at $22,407
2022 Ford Escape
used
Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Ford F-450 car, priced at $79,984
2024 Ford F-450
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Escape PHEV car, priced at $32,148
2025 Ford Escape PHEV
new
Silver Metallic exterior
CVT
Front-wheel Drive
new 2025 Ford F-450 car, priced at $93,997
2025 Ford F-450
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2006 Pontiac G6 car
2006 Pontiac G6
used
Cool (Liquid Silver Metallic) exterior
Automatic
Front-wheel Drive
used 2021 Hyundai Palisade car, priced at $23,407
2021 Hyundai Palisade
used
Hyper White exterior
Unknown
All-wheel Drive