Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,648 reviews
June 04, 2024
Explained process fully. Explained why additional services were required and what the benefit of each was. Explained why additional services were required and what the benefit of each was. More
by mikemac01
June 04, 2024
Lonnie Catanese was wonderful to work with, very quick and professional. Would absolutely purchase from again. and professional. Would absolutely purchase from again. More
by liz
Employees Worked With
June 02, 2024
My son and I came in on a Friday afternoon to look at a car we saw online, and I worked with Tony Nykolajcuyk, who was extremely helpful and almost as excited as we were to take the car for a test drive. I car we saw online, and I worked with Tony Nykolajcuyk, who was extremely helpful and almost as excited as we were to take the car for a test drive. Israel was phenomenal in helping me secure financing, and Teddy closed the deal with great conversation. This is a wonderful team, and I'd absolutely recommend working with any of them. More
by Jenniferrandolph72
June 02, 2024
I worked with Isiah and he was incredible. He was patient, sent me exactly what I was looking for and if I needed a price adjustment, he got me on the phone with his manager. I’d recommend him He was patient, sent me exactly what I was looking for and if I needed a price adjustment, he got me on the phone with his manager. I’d recommend him to anyone. He didn’t feel pushy or sleazy in any way. He was a professional and was willing to work around my schedule. More
by dcdelg
Employees Worked With
Isaiah Romano
June 02, 2024
I have know Steve for years, I have bought 6 cars from AH Ford a great place to buy from Ford a great place to buy from More
by Pam
June 01, 2024
Isaiah was a pleasure to work with. He took his time to step me through the process and was extremely pleased. I am definitely looking forward to working with him in the future. Cheers! He took his time to step me through the process and was extremely pleased. I am definitely looking forward to working with him in the future. Cheers! More
by Jicketyjackson
Employees Worked With
Isaiah Romano
June 01, 2024
Jesus was an absolute pleasure to work with from beginning to end of this "stressful experience". I haven't had a more positive experience prior. Will recommend Arlington heights Ford to friends beginning to end of this "stressful experience". I haven't had a more positive experience prior. Will recommend Arlington heights Ford to friends, and family!! Thank you Jesus! More
by jack.furnari
Employees Worked With
June 01, 2024
Jesus helped us and made the process super easy and he's very knowledgeable. The process was super simple. We highly recommend! very knowledgeable. The process was super simple. We highly recommend! More
by brkfrnr03
Employees Worked With
June 01, 2024
Stellar service. Everyone is very helpful and courteous, from the owner to the car-shine guys. We have purchased a car here and also have been using the service depar Everyone is very helpful and courteous, from the owner to the car-shine guys. We have purchased a car here and also have been using the service department for several years. Steve was awesome in going through the purchase of the car. And Teddy is a Paperwork Wizard! More
by Jeanie
Employees Worked With
Teddy Dz.... 5 stars, Steve Ursin
