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Arlington Heights Ford
Arlington Heights, IL
5,723 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,723 reviews
July 02, 2024
Service Manager Mike Waddle was great. He was on top of everything and made the experience smooth. Would recommend!!! He was on top of everything and made the experience smooth. Would recommend!!! More
by Douglas.wexler
Employees Worked With
July 02, 2024
Clean, Kind, Reasonable, Accommodating, Nice, Great, Funny, Caring, Lovely, Organized, cheerful, friendly, pleasant, appreciative, Polite Funny, Caring, Lovely, Organized, cheerful, friendly, pleasant, appreciative, Polite More
by jocelyn_b_gallagher
Employees Worked With
June 29, 2024
Handled the car sale professionally. Able to do trade in. Spent lots of time to review everything. Able to do trade in. Spent lots of time to review everything. More
by Robert
Employees Worked With
June 29, 2024
Colton was very helpful and made the car buying process very simple and straightforward. Thank you. very simple and straightforward. Thank you. More
by Bman
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Brian Powell, Dan Szwec
June 29, 2024
Jeremy was amazing to work with. Communication was great. Joe and Brian was super nice and helpful too. Considering I drove 4 hours for this truck, I would say the dealership and pe Communication was great. Joe and Brian was super nice and helpful too. Considering I drove 4 hours for this truck, I would say the dealership and people are worth the drive More
by Holliemarie80
June 29, 2024
Arlington Heights Ford treats customers like family. I always feel comfortable coming here to get a new car. Elliot was great to work with as he answered my many questions. I always feel comfortable coming here to get a new car. Elliot was great to work with as he answered my many questions. More
by GinaBina0408
Employees Worked With
