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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
October 16, 2023
Excellent service by Jesus Sanchez. Very easy and straight to the point. Definitely would recommend. Very easy and straight to the point. Definitely would recommend. More
by Marialuov19
Employees Worked With
October 16, 2023
Great and excellemt service provided by Jesus Sanchez! I would definitely recommend the sevice again. I would definitely recommend the sevice again. More
by Chrismata94
Employees Worked With
October 14, 2023
Came in was very helpful . Showed me everything about the car and helped me figure out what car to buy. Great customer service Showed me everything about the car and helped me figure out what car to buy. Great customer service More
by kevingamesvids
October 14, 2023
Hoy compré mi primera camioneta en Ford Jesus muy amigable y con muchas ganas de ayudarnos a mi y a mi esposo nos mostró diferentes camionetas y se aseguró que la que escogimos fuera la mejor para no amigable y con muchas ganas de ayudarnos a mi y a mi esposo nos mostró diferentes camionetas y se aseguró que la que escogimos fuera la mejor para nosotros Muy buena experiencia cía con Jesús More
by damarisrodriguez110195
Employees Worked With
October 14, 2023
Very helpful dealer and willing to work with you in your current situation. Extremely pleased. current situation. Extremely pleased. More
by Cslimey
October 13, 2023
Friendly service and Elliot Reichel and Mikey Rodriguez were very easy to work with and helped with the process with patience. were very easy to work with and helped with the process with patience. More
by alexgill12
October 13, 2023
Very helpful and very personal staff. Extremely happy with our experience at the dealership today! Extremely happy with our experience at the dealership today! More
by ginacgill11
October 13, 2023
It was a pleasure bringing my car in for The Works. John Burzawa was courteous and kept me apprised of progress and answered all my questions. I requested the multi point inspection report which he r John Burzawa was courteous and kept me apprised of progress and answered all my questions. I requested the multi point inspection report which he reviewed with me at the conclusion of the appointment. More
by gail
Employees Worked With
John Burzawa
October 11, 2023
Best dealership I have ever been to. Steve was very helpful throughout the entire process! Steve was very helpful throughout the entire process! More
by Justin Lutz
Employees Worked With
Other Employees :
John Rodriguez
