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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
October 04, 2023
My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More
by Dan P
October 04, 2023
Very friendly, attentive employees always someone that would say hi or make sure that you were taken care of would say hi or make sure that you were taken care of More
by Jtft85
Employees Worked With
October 02, 2023
Great customer service I was helped right away and service was done when promised I will be returning for all my service needs on my vehicle service was done when promised I will be returning for all my service needs on my vehicle More
by Dealer192004
October 02, 2023
very polite and a professional dealership. My appointment was honored and was pleased with the quick turnaround. My appointment was honored and was pleased with the quick turnaround. More
by hector.quinones
Employees Worked With
October 02, 2023
The salesman, Trevor and the sales manager, Israel were very accommodating and professional. This was the best experience at a car dealer in many years. very accommodating and professional. This was the best experience at a car dealer in many years. More
by KathyJuszk
Employees Worked With
Israel Gonzalez , Trevor Schaefer
September 30, 2023
All I can say is WOW! Elliott does it again! I bought my truck from him in 2019 and decided to come back in today and trade it in for a 23 Explorer ST and he went above an Elliott does it again! I bought my truck from him in 2019 and decided to come back in today and trade it in for a 23 Explorer ST and he went above and beyond to meet my needs and to get me in the car I was searching for! I will definitely be back for my next car purchase and I’ll be referring everyone I know to him! THANKS AGAIN ELLIOTT!!! More
by bowe470
Employees Worked With
September 30, 2023
Great customer’s service from the dealer representative Jesus Sanchez, thank you we love our Car!!! Jesus Sanchez, thank you we love our Car!!! More
by Ceyramartinez
