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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
September 28, 2023
Jose, Matt and Elliott were the best! !! Thank you so much! Love the new Expedition. !! Thank you so much! Love the new Expedition. More
by Joel
September 28, 2023
They helped me locate a car that I wanted when other dealerships could not help. dealerships could not help. More
by Aquajet1972
September 27, 2023
Fast and easy oil change. Information about needed device. Great price. Will use your service again. Information about needed device. Great price. Will use your service again. More
by drfnkdan
Employees Worked With
September 27, 2023
Great customer service. Sam was extremely helpful and answered any questions we had. Made our decision easy. Matt also very knowledgeable and helpful. He was very efficient Sam was extremely helpful and answered any questions we had. Made our decision easy. Matt also very knowledgeable and helpful. He was very efficient in getting paperwork ready. More
by Gricel
September 26, 2023
Very attentive and friendly staff! ! Michael Rodriguez was eager to help me find what I was looking for and made this an easy process. Highly recommend!!!! ! Michael Rodriguez was eager to help me find what I was looking for and made this an easy process. Highly recommend!!!! More
by Melissa72784
Employees Worked With
John Rodriguez, Michael Rodriguez
September 26, 2023
Jesus was great to work with along with all the finance staff. Got me into the car I wanted pretty easy. staff. Got me into the car I wanted pretty easy. More
by Natetroutman
September 26, 2023
Dealers are very helpful and educated on their products. There is a great selection of vehicles There is a great selection of vehicles More
by c.philb
Employees Worked With
September 25, 2023
Colton was a great salesman, he should be promoted ASAP. Good inventory of vehicles in stock. Good inventory of vehicles in stock. More
by ellismichaele
