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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
September 19, 2023
This is my fourth truck dually thanks to rich Jacobsen for helping me get the right trucks and great price for helping me get the right trucks and great price More
by aslankon
Employees Worked With
Other Employees :
Ben McCarty, Israel Gonzalez, Tim Uphoff
September 18, 2023
Everyone was great and easy to work with! Elliott is the best and you can’t go wrong with him. Nobody better!! Elliott is the best and you can’t go wrong with him. Nobody better!! More
by Ptmurphy
Employees Worked With
September 18, 2023
Elliot and Michael were fantastic and made my Bronco purchase as easy as it could be! Very friendly and accommodating staff. purchase as easy as it could be! Very friendly and accommodating staff. More
by jameswilliams92k
September 18, 2023
I was very satisfied with the process of buying my car. very nice people to deal with. very nice people to deal with. More
by Cudadave6666@gmail.com
Employees Worked With
September 17, 2023
Friendly atmosphere, excellent service, reasonable prices, would recommend a new Ford to buy here anytime, prices, would recommend a new Ford to buy here anytime, More
by Pat G.
Employees Worked With
September 16, 2023
I had an appointment for oil change and and fluids check, much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a ca much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a cane. Unfortunately, I did not get his name. Lou Alfano was my service adviser and also very helpful. When I had forgotten to ask him about something, I called him on my cellphone; he came to waiting area to speak with me since I have problems walking. Everything was taken care of to my satisfaction! More
by jpsl1
Employees Worked With
September 16, 2023
John Guido and Elliot Reichel delivered a great buying experience for my first brand new Ford. No games or funny business, right to the point and made sure every question was answered to my satisfaction. experience for my first brand new Ford. No games or funny business, right to the point and made sure every question was answered to my satisfaction. More
by Cody Hamelberg
September 16, 2023
Awesome customer service with Trevor! We got straight to the point and all of the management and finance staff helped getting things moving as well! Trevor is an awesome salesman and he’s We got straight to the point and all of the management and finance staff helped getting things moving as well! Trevor is an awesome salesman and he’s worth a visit to anyone in need of a car, new or used! More
by watsonclan14
