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Arlington Heights Ford
Arlington Heights, IL
4,982 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,982 reviews
August 31, 2023
Me gusto el servicio de aqui, fue rapido y fue muy eficiente, lo recomiendo, mchas gracias :) eficiente, lo recomiendo, mchas gracias :) More
by sandi07.gs
August 31, 2023
Reasonable and a pleasure to work with. Will go back to them again for my next vehicle. Will go back to them again for my next vehicle. More
by Codyk
Employees Worked With
August 31, 2023
Working with Elliott was simple. He is transparent and helps you get the best deal. He is transparent and helps you get the best deal. More
by ED
Employees Worked With
August 30, 2023
Elliott is the best and I would not buy a car from anybody else. Exceptional service! anybody else. Exceptional service! More
by Billyp1221
Employees Worked With
August 29, 2023
Very happy with the service and efficiency of Arlington Heights Ford. The service writer, Lou Alfano, is very friendly and has great customer service skills. The waiting area is very nice and comfortable. Heights Ford. The service writer, Lou Alfano, is very friendly and has great customer service skills. The waiting area is very nice and comfortable. More
by Orbie1715
August 29, 2023
Lonnie was great, found the perfect vehicle at the best price! I would definitely recommend him ! price! I would definitely recommend him ! More
by tmjrohr
August 28, 2023
Elliot has done it again got me out of my old car into a new 2022 Explorer ST! I couldn’t be happier with the whole experience, always takes care of my family’s and I vehicles needs. new 2022 Explorer ST! I couldn’t be happier with the whole experience, always takes care of my family’s and I vehicles needs. More
by dracewicz123
August 28, 2023
Awesome Service! They really knew what I wanted and helped me resolve any hurdles to get my purchase Completed. Great Teamwork special thanks Steve Ursin, really ap They really knew what I wanted and helped me resolve any hurdles to get my purchase Completed. Great Teamwork special thanks Steve Ursin, really appreciated! More
by Munozjrmx
