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Arlington Heights Ford
Arlington Heights, IL
4,983 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,983 reviews
August 25, 2023
Thank you for helping me get into my dream car! I even left with a full tank of gas… I even left with a full tank of gas… More
by KNC
Employees Worked With
August 24, 2023
Ordered a 2023 Maverick from Elliott Reichel. I’m very happy with his customer service. Need a car go see Elliott I’m very happy with his customer service. Need a car go see Elliott More
by Mgryg
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty, Israel Gonzalez
August 24, 2023
This is my tenth ranger from Rich Jacobsen and Arlington heights Ford thank you for getting me another truck for my business heights Ford thank you for getting me another truck for my business More
by Excellroadservice
Employees Worked With
Other Employees :
Israel Gonzalez, Tim Uphoff
August 24, 2023
Everyone was great to work with. Matt picked up from Marco easily when we returned to finish the deal and it went smooth. Can’t thank you enough. Matt picked up from Marco easily when we returned to finish the deal and it went smooth. Can’t thank you enough. More
by adamkelley
Employees Worked With
Marco Saldana, Ben McCarty, Joe Siciliano, Matt Renollet
August 23, 2023
Great service, very happy , Jesus was awesome , and also very happy with my new car very happy with my new car More
by apacerevilla
Employees Worked With
August 23, 2023
Me gusta venir ha este dealer pq te tratan con respeto y mi vendedor nunca te está presionando para agarrar un vehículo, te da tu espacio y tu tiempo nunca te presiona I love this dealer mi vendedor nunca te está presionando para agarrar un vehículo, te da tu espacio y tu tiempo nunca te presiona I love this dealer More
by Yaribel78
Employees Worked With
August 23, 2023
This is my 15th truck and like this dealership and salesman rich jacobsen thankyou. For good service when i need trucks salesman rich jacobsen thankyou. For good service when i need trucks More
by Eremin.Yura
Employees Worked With
Other Employees :
Ben McCarty, Israel Gonzalez
August 23, 2023
Elliott Reichel was excellent to work with. He took his time to work with our situation and we walked out with a great vehicle. He took his time to work with our situation and we walked out with a great vehicle. More
by mshank88
Employees Worked With
August 23, 2023
What a pleasant experience, the whole staff went above and beyond, especially our sales person Steve Ursin and beyond, especially our sales person Steve Ursin More
by larry.herforth
Employees Worked With
