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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
July 10, 2023
I have purchased several vehicles from this dealership and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. More
by L.H.
July 10, 2023
They did a great job - Lou Alfano was awesome! I appreciated the quick service to me. I appreciated the quick service to me. More
by Benjaminjchow
Employees Worked With
July 09, 2023
Came across this up and coming sales rep legend over at Ford… they’re lucky to have a solid worker like him. He’s polite, knew his stuff and is a go better. Thanks J. Ford… they’re lucky to have a solid worker like him. He’s polite, knew his stuff and is a go better. Thanks J. More
by amajuoritse1
Employees Worked With
July 08, 2023
Great friendly service, and cooperation. Good for us as returning customers. Would purchase from here again. Good for us as returning customers. Would purchase from here again. More
by chrishkara101
July 08, 2023
Most pleasant experience with a knowledgeable and very professional sales team. Colton did a great job and took cars of us the entire way. Would recommend 10/10 any day. professional sales team. Colton did a great job and took cars of us the entire way. Would recommend 10/10 any day. More
by mikeb86
July 08, 2023
They are great getting me trucks over 30 trucks sold me and will get more soon they get me as ordered and will get more soon they get me as ordered More
by US CHAMPION
July 08, 2023
Came in looking for an Expedition, left extremely satisfied. Jeremy Rosa was great. Knowledge, flexible, and let me test drive my car to my house (3 miles away) satisfied. Jeremy Rosa was great. Knowledge, flexible, and let me test drive my car to my house (3 miles away) More
by estammen
July 08, 2023
Tony took care of me. Very informative, easy to deal with. Emailed & called me with all the info I needed. Car was ready right on time. Great service. Very informative, easy to deal with. Emailed & called me with all the info I needed. Car was ready right on time. Great service. More
by jennibatt
Employees Worked With
July 07, 2023
Great Experience, with Elliot. I didn’t feel pressured at all. In the future I would come back I didn’t feel pressured at all. In the future I would come back More
by Mikelenihan80
Employees Worked With
July 07, 2023
It was a Very great experience. There was no hassle and no pressure. Highly recommend There was no hassle and no pressure. Highly recommend More
by SHANNONLENIHAN
