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Arlington Heights Ford

Arlington Heights, IL

5.0
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,891 reviews

June 19, 2023

Pregunta por Jesus Sánchez cuando quieras comprar un carro el Ford Arlington heights el me a atendido cuando compre mi camioneta Edge me ayudo baste a elegir adecuadamente lo que buscaba solo me queda More

by Carolinaurue04
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Esperamos verla pronto! Sinceramente, The Arlington Heights Ford Team

June 19, 2023

Sam was great. He helped us make the right choice. He showed up different card and answered all our questions. More

by mustafa.abdulmaboud
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you for taking the time to write about your experience with us, Mustafa! At Arlington Heights Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Sam was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Arlington Heights Ford Team

June 19, 2023

Steve Ursin was very informative and helpful throughout the entire process of purchasing my truck. All the staff had very positive attitudes which felt welcoming. More

by ajloster
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

June 19, 2023

Very friendly staff and they did their best to get us in and out relatively fast! More

by langhamerm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

June 19, 2023

Elliot did a great job working with me when buying my new truck. I would recommend Elliot and this dealership to anybody looking for a new car. More

by Kmartin7575
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Arlington Heights Ford Team

June 18, 2023

Great customer service, comfortable and well laid out dealership. Good info and helpful. would recommend. More

by Albert Aardsma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you for leaving us this great review, Albert! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 17, 2023

Lonnie Catanese was great to deal with, straightforward and honest. I would strongly recommend him for all of your new or pre-owned needs More

by krkman1
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Hi! Lonnie is pleased to learn that you enjoyed your car-buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Arlington Heights Ford Team

June 17, 2023

Wait time is good and the car was in good condition. Jermey helped me find the car I liked. More

by thebestnumber14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hannemann, Sierra Dimmitt
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

June 17, 2023

Jeremy was a great sales person and the whole process of buying our Bronco Sport was really easy. Great experience. More

by thedennys1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Congratulations on your new Bronco Sport! Thank you for taking the time to write about your experience. It's great to know Jeremy and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 17, 2023

The salesman to the finance was great. Would recommend to anyone . Sons first car . Great experience More

by Aardsma3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Arlington Heights Ford responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Ford and congratulations on your son's new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Ford Team

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