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Arlington Heights Ford
Arlington Heights, IL
4,886 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,886 reviews
May 18, 2023
Rich was very helpful in our new car purchase. He was accommodating to our family and created a low pressure environment. He was accommodating to our family and created a low pressure environment. More
by Chris
May 18, 2023
Marco and Lonnie were great. They made it an easy experience and painless. Great job They made it an easy experience and painless. Great job More
by minton224
May 18, 2023
Straight forward car deal. Richard was easy to work with and teddy was also easy to work with Richard was easy to work with and teddy was also easy to work with More
by jgonzalez2125
May 18, 2023
Tony Woiciechowski was awesome…. I was completely satisfied with his customer service and ability to explain things. I was completely satisfied with his customer service and ability to explain things. More
by Patcalabrese
Employees Worked With
May 17, 2023
Lonnie Catanese was professional and knowledgeable and gave me a great deal. I would highly recommend buying a car from him gave me a great deal. I would highly recommend buying a car from him More
by Jameskubici
May 17, 2023
Very friendly and and helpful . Great customer support . Highly recommend it . If you have any questions or need guidance they are willing to help you out Great customer support . Highly recommend it . If you have any questions or need guidance they are willing to help you out More
by lauratapia
Employees Worked With
May 17, 2023
Great customer service very patient with the time it took to get the insurance on the vehicle to get the insurance on the vehicle More
by jessetapia25
May 16, 2023
Second time leading with Steve Ursin and both time we’re very smooth sailing. Highly recommend very smooth sailing. Highly recommend More
by Melanieramm
Employees Worked With
May 16, 2023
Rich was timely and prompt. He also kept me up to date with my order as I waited for it to arrive. He also kept me up to date with my order as I waited for it to arrive. More
by Scott.Adams.bears
