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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
May 04, 2023
Everyone was great to deal with, my salesman Jesus was very great to deal with very professional very great to deal with very professional More
by johnd8686
May 04, 2023
Lonnie Catanese is always great to deal with, he's knowledgeable and always gives you a great deal knowledgeable and always gives you a great deal More
by 27carey
May 04, 2023
Friendly Efficient Tony followed up Clean We’ll Run Facility The Car was placed in a Controlled parking area after the service Run Facility The Car was placed in a Controlled parking area after the service More
by gst_123
Employees Worked With
May 03, 2023
A little disappointed with the treatment, sales person did not provide information on the vehicle. I did not like the fact that I was charge the Down payment prior to knowing my monthly payment. We felt did not provide information on the vehicle. I did not like the fact that I was charge the Down payment prior to knowing my monthly payment. We felt that all they wanted was the sale not customer satisfaction. More
by nava.alexis
May 02, 2023
Have been coming to this dealership since 1980. Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recog Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recognize only a few people. Hope I do not loss the relationship that was built up over the years. More
by bobreczek3131
May 02, 2023
Colton went above and beyond to help me get a new car. He was beyond amaing. He took alot of time to ensure I got a good car at a good price. He even drove to help me get my title signed over! Such a grea He was beyond amaing. He took alot of time to ensure I got a good car at a good price. He even drove to help me get my title signed over! Such a great sales guy!! More
by Melissa
April 29, 2023
They were definitely amazing to work with! They treated me like family and worked with me to keep my payments to where I needed them to be! They treated me like family and worked with me to keep my payments to where I needed them to be! More
by Jamiesue
Employees Worked With
April 29, 2023
Jesus was great as always. We always get treated great. He goes above and beyond every time. We always get treated great. He goes above and beyond every time. More
by Bjheath11
Employees Worked With
April 29, 2023
Jesus was phenomenal as always. I appreciated his patience and not pushy sales approach. He worked with us to make sure we found exactly what we were looking for . He is friendly, k I appreciated his patience and not pushy sales approach. He worked with us to make sure we found exactly what we were looking for . He is friendly, knowledgeable, understanding and truly cares about his clients. More
by Pocket
Employees Worked With
