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Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,905 reviews
January 09, 2023
Luigi Alfano took great care of me and my vehicle today. Super courteous and very detailed Super courteous and very detailed More
by Enoonan64
Employees Worked With
January 08, 2023
Straight forward and follow through on what they say they will do. Friendly and helpful salesman Jesus Sanchez. Appreciated his follow up a couple days after delivery. Like any dealer, I wish the processing will do. Friendly and helpful salesman Jesus Sanchez. Appreciated his follow up a couple days after delivery. Like any dealer, I wish the processing of paper work took less time. One thing disappointing was we asked that the EV be fully charged for pick up since we could not get an electrician to install a fast charger for us for a couple weeks. Car was only charged to 50% at pickup. More
by John
Employees Worked With
January 07, 2023
Quick and honest service was provided on my F-150 for a minor service issue. minor service issue. More
by Chris
Employees Worked With
January 07, 2023
I bought my car here in 2017. They are honest and take good care of their customers They are honest and take good care of their customers More
by Kellystumpfoll
Employees Worked With
January 07, 2023
Anthony was very helpful when my car was in for service and made me aware of the battery issue. and made me aware of the battery issue. More
by Jerry.salemi
Employees Worked With
January 07, 2023
Staff is very efficient, accommodating, and honest. Will continue to take my car here for anything needed. Will continue to take my car here for anything needed. More
by bill.jamie85
Employees Worked With
January 06, 2023
Mike is very good with updating progress of the repair! Thank you very much John Thank you very much John More
by Homesrusrealty@gmail.com
Employees Worked With
