Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,906 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,906 reviews
January 03, 2023
Great service! Thank you George for assisting us with the purchase of our new car. Everything went easy, was well and professionally explained. Will be happy to be Thank you George for assisting us with the purchase of our new car. Everything went easy, was well and professionally explained. Will be happy to be back to this dealership for another purchase or service. More
by Marianna
January 02, 2023
Elliott Reichel was great to work with. He was very knowledgeable and professional and personable. He was very knowledgeable and professional and personable. More
by JMarino
January 02, 2023
Richard is a great salesman . Would recommend to everyone. The process wasn’t so smoothly. Would recommend to everyone. The process wasn’t so smoothly. More
by Marchak332
Employees Worked With
December 31, 2022
Good service. Elliott helped me out with a great vehicle. Highly recommend. Leaving satisfied with a truck. Elliott helped me out with a great vehicle. Highly recommend. Leaving satisfied with a truck. More
by Jon
Employees Worked With
Other Employees :
John Rodriguez
December 31, 2022
After visiting this dealership and working with Steve, I would never hesitate to return or recommend others here. Steve is extremely attentive and thorough with his work, follow ups and his commitment to pr would never hesitate to return or recommend others here. Steve is extremely attentive and thorough with his work, follow ups and his commitment to provide quality service. Please, if you are in the market for a new or used vehicle, stop by AH Ford and ask for Steve Ursin, you will not be disappointed! More
by GuillermoBonilla98
Employees Worked With
December 30, 2022
Hubby just purchased his dream truck thank you Jesus Sanchez for your excellent service even came in on his day off to assist us :) Will definitely come back ! Sanchez for your excellent service even came in on his day off to assist us :) Will definitely come back ! More
by Garciama77
Employees Worked With
December 30, 2022
Jesus Sanchez was an awesome friendly salesman very knowledgeable about the vehicles great dealership Thank you knowledgeable about the vehicles great dealership Thank you More
by Estebangutierrez885
Employees Worked With
