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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
December 03, 2025
Nathan was enthusiastic about helping me with my Mustang Mach E service informative on timelines and pricing my first time to AH Ford service center very impressed! Mach E service informative on timelines and pricing my first time to AH Ford service center very impressed! More
by DPdarkhorse
Employees Worked With
Nathan
December 02, 2025
Steve and Elliott did a tremendous job with my vehicle purchase. They made the process quick. purchase. They made the process quick. More
by PPargo91
Employees Worked With
Other Employees :
BEN MCCARTY
December 02, 2025
MICHAEL AND KIKO MADE THE PROCESS SO FAST AND EASY! AMAZING CUSTOMER SERVICE AND CARE! AMAZING CUSTOMER SERVICE AND CARE! More
by sanchez.miguel79
December 02, 2025
Very efficient and professional dealership, Jeremy was great to work with and made the experience so easy! great to work with and made the experience so easy! More
by Gloria.x.lin
November 29, 2025
Elliott is the BEST. Makes you so comfortable in whole process! 12/10!! A wonderful experience! Makes you so comfortable in whole process! 12/10!! A wonderful experience! More
by maryzellers6
Employees Worked With
Other Employees :
BEN MCCARTY
November 29, 2025
The service was great he told us everything we needed to again he was very good again he was very good More
by Boffo127
November 28, 2025
Rich helped me get a truck at first asking thank you he has sold my Mon 5 cars has sold my Mon 5 cars More
by Hawkinsrobert123
November 28, 2025
My fiance and I had the best experience you can have as a consumer with Steve. The whole experience was very laidback, enjoyable and really got us excited to drive new ford escape!! consumer with Steve. The whole experience was very laidback, enjoyable and really got us excited to drive new ford escape!! More
by brett.tatosian
Employees Worked With
November 27, 2025
Lonnie was great to work with and easy to talk to. We will definitely come back to see him when we need another car for my daughter. We will definitely come back to see him when we need another car for my daughter. More
by Scott.guerra
Employees Worked With
Other Employees :
BEN MCCARTY, Victor Martinez
November 27, 2025
They have enough people to take care of their customer and they’re very efficient and explain every details if you need more services or what things can wait and things they need to be done on the same da and they’re very efficient and explain every details if you need more services or what things can wait and things they need to be done on the same day of service. More
by Tomas Castillo
Employees Worked With
