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Arlington Heights Ford
Arlington Heights, IL
4,947 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,948 reviews
November 21, 2022
Minimal pressure, focused on customer service. Jesus Sanchez was a pleasure to work with. Thanks Jesus Sanchez was a pleasure to work with. Thanks More
by Doug
Employees Worked With
November 21, 2022
Elliot was great and did everything he could to make sure I was happy with my purchase and made it out of the dealership in a timely fashion. He worked with my budget and took the hassle out of the proces I was happy with my purchase and made it out of the dealership in a timely fashion. He worked with my budget and took the hassle out of the process so I did not have to go back and forth about details so we all made it out happy. Left me with a full tank and made sure the paint was clean and polished before I left! More
by Silva
November 20, 2022
Gracias Israel, José, Teddy fue excelente su trato muy profesional y me explicaron muy bien. profesional y me explicaron muy bien. More
by maria48villa
November 19, 2022
Elliot was such a amazing salesman! . He helped me out with the whole process and made it easy for me than you! . He helped me out with the whole process and made it easy for me than you! More
by Jose03cisneros
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
November 19, 2022
Jesus Sanchez really helped us out with our vehicle! Thank you for the great customer care and attention to detail! Will definitely come back to this dealer for future purchases Thank you for the great customer care and attention to detail! Will definitely come back to this dealer for future purchases More
by AloM59
November 19, 2022
Fantastic experience working with Sam Vasco. Helped me get In a ride I can see myself driving for many years to come. Fantastic guy - great experience. Will come again! Helped me get In a ride I can see myself driving for many years to come. Fantastic guy - great experience. Will come again! More
by addison.c.camp
Employees Worked With
November 19, 2022
Elliott has been very helpful on car purchase. I came all away from Michigan Ann Arbor and he settled everything got the car ready. Thanks. I came all away from Michigan Ann Arbor and he settled everything got the car ready. Thanks. More
by Sean
November 18, 2022
I've bought several cars from Elliot and will continue to do so! His customer service is above and beyond, even after he sells you a car!! He will go out of his way to make sure you are a lifelong happy cust do so! His customer service is above and beyond, even after he sells you a car!! He will go out of his way to make sure you are a lifelong happy customer! More
by Zchislof
November 18, 2022
Męt by Elliott in parking lot. Had a Great time buy new F150 . Will be back Had a Great time buy new F150 . Will be back More
by kms1976
