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Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,891 reviews
November 01, 2022
Israel Gonzalez and Joe Baez were exceptionally helpful, professional, knowledgeable, and efficient They made the buying experience easy and both were very transparent and honest professional, knowledgeable, and efficient They made the buying experience easy and both were very transparent and honest More
by swanrobert3
November 01, 2022
Very easy to work with. Rich was knowledgeable and helped get us in the right vehicle for our spend amount Rich was knowledgeable and helped get us in the right vehicle for our spend amount More
by Dave
November 01, 2022
I had a recall and I was able to have an appointment that fit my schedule. Also, the dealership drove me home so I could get to another commitment. fit my schedule. Also, the dealership drove me home so I could get to another commitment. More
by rcparenti
Employees Worked With
October 29, 2022
Sammy was amazing and made the experience so easy. Grateful for making it simple and pleasant. Grateful for making it simple and pleasant. More
by angelanevel
October 29, 2022
Richard Jacobsen was incredible at finding me the perfect Ford vehicle for my business. Highly recommend! Ford vehicle for my business. Highly recommend! More
by Dupagemobilevet
Employees Worked With
October 29, 2022
Ariel, Frank White, Jesus Sanchez, Joe Baez, all were absolutely fantastic. We had some interesting requests that were all handled amazingly well. Their patience with us was spectacular. We will definite absolutely fantastic. We had some interesting requests that were all handled amazingly well. Their patience with us was spectacular. We will definitely be returning customers for years to come. Thank you AF Ford!!! More
by Elizabethgeller2
October 29, 2022
Great service all around. Got me in quick and out the same day for a check engine light issue. Kept me informed and I didn’t have to call looking for them. I’ll definitely be Got me in quick and out the same day for a check engine light issue. Kept me informed and I didn’t have to call looking for them. I’ll definitely be coming back! Mike Waddle was awesome. More
by Nlang
Employees Worked With
