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Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
August 30, 2022
Marco is amazing man. I recomend him for all your car needs. He really took his time and help us find the right vehicle for us. I recomend him for all your car needs. He really took his time and help us find the right vehicle for us. More
by Shagaliev.ild
Employees Worked With
Marco Saldana
August 30, 2022
It’s always a pleasure to talk to the Service Team. They are always willing to go out of the way for their customers. They are always willing to go out of the way for their customers. More
by manno.renee
Employees Worked With
August 29, 2022
Elliott Reichel was pleasant, very knowledgeable and found the right model for us. So much so that we came back to purchase after a visit to another vehicle manufacturer. found the right model for us. So much so that we came back to purchase after a visit to another vehicle manufacturer. More
by michaelmattisjr
August 28, 2022
Fast professional and clean facility Tony Wachovia is an awesome representative of the organization. I would not allow anyone but Arlington heights Frord work on my vehicle. awesome representative of the organization. I would not allow anyone but Arlington heights Frord work on my vehicle. More
by mcpo604
Employees Worked With
August 27, 2022
The dealership and salesmen are very friendly, welcoming, accommodating, and overall provide great service with great communication. accommodating, and overall provide great service with great communication. More
by barry.l.samantha
Employees Worked With
