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Arlington Heights Ford
Arlington Heights, IL
4,880 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,880 reviews
July 30, 2022
Sam was fantastic! He was thoughtful, funny, and kept us relaxed! He took such good care of us. We’d give him our business again! He was thoughtful, funny, and kept us relaxed! He took such good care of us. We’d give him our business again! More
by Cloud
Employees Worked With
July 30, 2022
This is the 3rd vehicle I have purchased from Elliott. He is excellent because he truly listened to what I want. He is excellent because he truly listened to what I want. More
by blnobleza
July 30, 2022
Elliot was terrific! He got right back to me with all questions and was very easy to work with. He got right back to me with all questions and was very easy to work with. More
by lisaandpete
Employees Worked With
July 30, 2022
Prompt, courteous assistance. Elliott helped my daughter select a 2022 lease and turn in her 2020 leased car. Elliott helped my daughter select a 2022 lease and turn in her 2020 leased car. More
by sdbbib1
July 29, 2022
Anthony Velasco was always positive, happy, and friendly, all the while dealing with a difficult warranty situation with our car. I appreciate his work to straighten everything out, his communication with us all the while dealing with a difficult warranty situation with our car. I appreciate his work to straighten everything out, his communication with us on the status, and his positive attitude. Excellent customer service! More
by kdueball
Employees Worked With
Anthony Velasco
July 29, 2022
George Sarkisian at Arlington Heights Ford helped me out in buying my 2018 Toyota Tundra. Had a great experience and the help was smooth! Thanks George! in buying my 2018 Toyota Tundra. Had a great experience and the help was smooth! Thanks George! More
by Rmscb1
Employees Worked With
George Sarkisian
July 29, 2022
Great service by Elliot. He spent a lot of time and made sure I was comfortable He spent a lot of time and made sure I was comfortable More
by Jthorse10
Employees Worked With
