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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
June 25, 2022
Great service, quick and painless to buy a car. Would buy from here again in the future! Elliott Reichel was fantastic to work with. 5 stars… Would buy from here again in the future! Elliott Reichel was fantastic to work with. 5 stars… More
by cheryl.adduci
Employees Worked With
June 24, 2022
My experience! Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.F Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.For almost 10 years I have had my vehicle serviced here and they have never let me down. Thank you Jerry Hood (Service Director) for your devotion to taking care of your customers and how that carries over to your staff. More
by bobh
June 24, 2022
Victor has been a great help over the years I have working with AH-Ford. Good support staff has made the investment in my Ford product more valuable. working with AH-Ford. Good support staff has made the investment in my Ford product more valuable. More
by theuer
Employees Worked With
June 24, 2022
Drove all the way from Ohio to purchase a vehicle from Elliot Reichel! He made the entire process easy and fun and I highly recommend coming to Elliot! Elliot Reichel! He made the entire process easy and fun and I highly recommend coming to Elliot! More
by rachhpollock
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
June 23, 2022
This is the 6th car I've bought from Elliot and he has made a customer for life out of me! If your looking for a great experience while buying a car, Elliot is your guy! made a customer for life out of me! If your looking for a great experience while buying a car, Elliot is your guy! More
by Zchislof
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin, Ben McCarty
June 23, 2022
This is my first truck purchase. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. More
by VSK
Employees Worked With
June 23, 2022
The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like sharks but the service is as good as it ever was thanks guys see you soon More
by Contrary to ordinary
June 23, 2022
I purchased a car here a year ago, and I continue to recommend the service to others. Highly recommend Ben, George, and Elliott recommend the service to others. Highly recommend Ben, George, and Elliott More
by Hanaa
June 22, 2022
Anthony’s service was wonderful! He kept me informed of every step of the repair process and answered all my questions. I’ll definitely be back. Thanks again! He kept me informed of every step of the repair process and answered all my questions. I’ll definitely be back. Thanks again! More
by erojasca
Employees Worked With
Anthony Velasco
June 22, 2022
Good sense of humor great service very friendly people, quick process got me in and out quick process got me in and out More
by fido5us
