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Arlington Heights Ford
Arlington Heights, IL
4,956 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,956 reviews
July 23, 2022
John and Sam where both great guys. They went above and beyond what was expected. All questions answered I never felt rushed or felt like I had to buy something. They went above and beyond what was expected. All questions answered I never felt rushed or felt like I had to buy something. More
by Trotsky51
Employees Worked With
July 22, 2022
Great Service. Very Helpful in Finding and Purchasing of Vehicle. I Would Definitly Purchase again From Jesus, at Arlington Heights Ford Dealership. Very Helpful in Finding and Purchasing of Vehicle. I Would Definitly Purchase again From Jesus, at Arlington Heights Ford Dealership. More
by aprilcarver34
Employees Worked With
July 21, 2022
Third car I’ve bought here. Sales and service people have always been very helpful. Sales and service people have always been very helpful. More
by djones320
July 21, 2022
The parts guys are awesome. The girl that’s a customer service rep is so amazing! She’s incredibly nice, caring and extremely helpful. All in all, definitely an upstanding deale The girl that’s a customer service rep is so amazing! She’s incredibly nice, caring and extremely helpful. All in all, definitely an upstanding dealership with quality people running the show. It’s a place you can trust. Two thumbs up is my rating! More
by WhodabossT
Employees Worked With
Lisa Malenchik
July 21, 2022
Recomiendo Este lugar buen servicio Buena amabilidad y no muchos contratiempos Entras caminando y sales manejando y no muchos contratiempos Entras caminando y sales manejando More
by Lcristian 563
Employees Worked With
