Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,964 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,964 reviews
June 23, 2022
I purchased a car here a year ago, and I continue to recommend the service to others. Highly recommend Ben, George, and Elliott recommend the service to others. Highly recommend Ben, George, and Elliott More
by Hanaa
June 23, 2022
This is my first truck purchase. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. More
by VSK
Employees Worked With
June 22, 2022
Anthony’s service was wonderful! He kept me informed of every step of the repair process and answered all my questions. I’ll definitely be back. Thanks again! He kept me informed of every step of the repair process and answered all my questions. I’ll definitely be back. Thanks again! More
by erojasca
Employees Worked With
Anthony Velasco
June 22, 2022
Good Employees, Victor our advisor took care of professionally also give us discount at the end. Quick service professionally also give us discount at the end. Quick service More
by skpatel9636
Employees Worked With
June 22, 2022
Good sense of humor great service very friendly people, quick process got me in and out quick process got me in and out More
by fido5us
June 21, 2022
I had a great car buying experience with Justin Silva as my salesman, he did a wonderful job making sure I was 100% taken care of. 10/10 highly recommend using Arlington Heights Ford for your next car purch my salesman, he did a wonderful job making sure I was 100% taken care of. 10/10 highly recommend using Arlington Heights Ford for your next car purchase!!! More
by Tcpeterson96
