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Arlington Heights Ford
Arlington Heights, IL
4,955 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,955 reviews
May 19, 2022
Muy bien, buen trato y amablesiempre sonrriendo ,nos trato muy bien ,li recomendaria a mis amigos trato muy bien ,li recomendaria a mis amigos More
by Rosa cabral
May 19, 2022
Elliott and John gave first class service throughout the entire transaction. I usually DREAD the whole car buying process but these two made the experience so smooth and easy for me. They made a permanent c entire transaction. I usually DREAD the whole car buying process but these two made the experience so smooth and easy for me. They made a permanent customer out of me at this dealership! Thanks guys! More
by Marco S
May 17, 2022
a very good dealership. very friendly and buying a car was super easy. 100 percent recommend very friendly and buying a car was super easy. 100 percent recommend More
by edwinvelazqueze23
Employees Worked With
May 17, 2022
Victor and the AH Ford team always takes very good care of me and our 2004 Ford Mustang. It belonged to my grandfather, has very sentimental value, and is being driven by my children now. They have always of me and our 2004 Ford Mustang. It belonged to my grandfather, has very sentimental value, and is being driven by my children now. They have always had everything fixed to our satisfaction and they keep us informed along the way. More
by MBurger973
May 16, 2022
Great sales person in Jesus he was very helpful on all 5 cars I purchased through him cars I purchased through him More
by tpo111283
Employees Worked With
May 16, 2022
Salesman was informative and helpful. Assisted with sep up of the ford app and went through different features of app and how to utilize. Explained how car features worked and how to be Assisted with sep up of the ford app and went through different features of app and how to utilize. Explained how car features worked and how to best use them. More
by Brianna
Employees Worked With
May 16, 2022
Amazing experience should came here first staff Amazing ran into John Jr, first thing started process then ran into Elliott Amazing again made it worth coming in then the finance I cant say enough THANK ran into John Jr, first thing started process then ran into Elliott Amazing again made it worth coming in then the finance I cant say enough THANK YOU ALL More
by Darrell
Employees Worked With
Other Employees :
John Rodriguez, Jon Franklin
May 15, 2022
Nice people. Professional work. The attention is great. I will return again next time. I highly recommend them. Professional work. The attention is great. I will return again next time. I highly recommend them. More
by adlf_medina
Employees Worked With
