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Arlington Heights Ford
Arlington Heights, IL
4,970 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,970 reviews
May 02, 2022
I ordered a F150 just how I wanted it. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. More
by Fermuniz97
Employees Worked With
May 02, 2022
Anthony V. from start to finish provided me with exceptional service. I dropped my car off while at work and he was very communicative throughout the whole day, from start to finish provided me with exceptional service. I dropped my car off while at work and he was very communicative throughout the whole day, updating me on how my car was doing, and what needed to be fixed. This was my first time visiting Arlington heights Ford and I will definitely be returning. Highly recommend this place for all of your auto repair needs. More
by Staceyah.miller
Employees Worked With
Anthony Velasco
April 30, 2022
George Sarkisian was great. Easy process with a no hassle approach. Would recommend, even play bags in the dealership! Bronco Ben in finance was great. Easy in and out! Easy process with a no hassle approach. Would recommend, even play bags in the dealership! Bronco Ben in finance was great. Easy in and out! More
by wshew82
Employees Worked With
George Sarkisian, Ben McCarty
April 30, 2022
I came to by a new car with jesus and thank you for the new car new car More
by Carlinez12
Employees Worked With
April 30, 2022
Continue to receive excellent service from both Sam and Lonnie. They make everything so easy. They are a pleasure to deal with. Lonnie. They make everything so easy. They are a pleasure to deal with. More
by Grima1426
April 30, 2022
Robert was terrific. Very knowledgeable and helpful- everything went smoothly. Thanks, highly recommended. Best dealership experience ever! Very knowledgeable and helpful- everything went smoothly. Thanks, highly recommended. Best dealership experience ever! More
by Swrman3
Employees Worked With
Robert Lungin
April 29, 2022
great service completed in a timely manner and kept me informed all along the way informed all along the way More
by expedition
Employees Worked With
