Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,971 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,971 reviews
April 29, 2022
We have purchased all of our Ford vehicles --- Focus, Fusion, Edge, Explorer ST --- from Arlington Heights Ford. One of the major factors that influences our returning for new purchases is the competent, Fusion, Edge, Explorer ST --- from Arlington Heights Ford. One of the major factors that influences our returning for new purchases is the competent, complete, and efficient service. Today, my Explorer ST was serviced, and my service rep Ikram Alam was knowledgeable, pleasant, helpful, reassuring, and conscientious. He, like all of the other service writers, have always met our expectations! More
by DocEsch
Employees Worked With
April 29, 2022
Gave me very good advice and sold me a nice car. i will recommend him. i will recommend him. More
by Jack.schwar
Employees Worked With
April 28, 2022
Elliott Reichel was great to work with. Very smooth purchase process. Will return in the future. Very smooth purchase process. Will return in the future. More
by Mike Swat
Employees Worked With
April 28, 2022
Great time working with Elliott. Very helpful with everything we needed and was able to get us a great deal! Very helpful with everything we needed and was able to get us a great deal! More
by Bell.jenna
Employees Worked With
April 28, 2022
Mr. Alfano was friendly and helpful with the questions I had about the service for my car. had about the service for my car. More
by leonardo1979
Employees Worked With
April 28, 2022
I have always been very satisfied with the service I get at this dealership. I am always treated with respect and they listen to my concerns and act upon them. at this dealership. I am always treated with respect and they listen to my concerns and act upon them. More
by Mary
Employees Worked With
Anthony Velasco
April 28, 2022
Great service from AH Ford as usual. Friendly staff, finished work on my car before they said it would be done, reasonable price. Will always come here for routine maintenance and servic Friendly staff, finished work on my car before they said it would be done, reasonable price. Will always come here for routine maintenance and service. More
by megraminiak
Employees Worked With
