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Arlington Heights Ford

Arlington Heights, IL

5.0
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,972 reviews

April 28, 2022

Great time working with Elliott. Very helpful with everything we needed and was able to get us a great deal! More

by Bell.jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

April 27, 2022

This is my first time here and everyone I worked with was very pleasant and knowledgeable. My professional. More

by Kmedmonds2@aol.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Seamans
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

April 27, 2022

I needed engine replacement and was preparing for a long wait but it came in earlier than expected despite the shortage. Thank you Anthony for great job! More

by Miratymchuk@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
May 02, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

April 27, 2022

Awesome service I will always take my car here to be worked on. Awesome service More

by Taurus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 26, 2022

Robert did the best job ever. Really helped me out get a car i really wanted and i couldnt be thankful enough robert! THANK YOU More

by Ciro181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lungin
Apr 28, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

April 26, 2022

I wanted that Chicago Bears truck but some guy had to buy it whyyyyy whyyyyy! More

by o
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Arlington Heights Ford responded

Thanks for the great rating! We hope to see you visit us again soon. Sincerely, The Arlington Heights Ford Team

April 26, 2022

I couldn't be happier with the service and care taken with my vehicle. Tony brought to my attention an issue from an accident that could have potentially affected my safety. He couldn't have been more More

by evawell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 26, 2022

Everything went great and better than expected. Good experience. Did everything they said they would. More

by Job well done!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lungin
Apr 29, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 26, 2022

Tony is very professional and knowledgeable. I appreciated the quick service, the truck was finished sooner than I expected. Thank you Tony! More

by Howard Paterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 26, 2022

Robert is AMAZING, he answered all my questions. He was accomodating and kept me in the loop for the whole process. More

by newlandeva1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lungin
Apr 29, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

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