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Arlington Heights Ford
Arlington Heights, IL
5,363 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,363 reviews
June 10, 2022
My friends and family Elliott, Kiko, and Jr have been very helpful throughout the process. Recommend Elliot very helpful throughout the process. Recommend Elliot More
by kfk07
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
June 10, 2022
Great job steve ursin at paying my car off thankyou will def come back to this ford dealer def come back to this ford dealer More
by Sheila15smith
Employees Worked With
June 09, 2022
Richard Jacobsen was knowledgeable, easy to work with and took care of everything I needed took care of everything I needed More
by andyk2
Employees Worked With
June 09, 2022
I bought a new truck from Arlington Heights Ford from Rich Jacobsen. Great experience. Would shop here again. Rich Jacobsen. Great experience. Would shop here again. More
by RandomName
Employees Worked With
June 09, 2022
Jesus was awesome! Helped me find a car an answered all my questions. Also very friendly! Helped me find a car an answered all my questions. Also very friendly! More
by Marina.savage03
Employees Worked With
June 09, 2022
Very clean and friendly staff. They took time to help and answer questions for me. They took time to help and answer questions for me. More
by Frank
Employees Worked With
June 08, 2022
Service was at a fair price. Anthony Velasco was super helpful and helped get my service done quickly. Anthony Velasco was super helpful and helped get my service done quickly. More
by Tim
