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Arlington Heights Ford
Arlington Heights, IL
5,361 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,361 reviews
June 07, 2022
I have dealt with Arlington heights ford since the day they were opened. I have always had nothing but great experiences! they were opened. I have always had nothing but great experiences! More
by Coach0228
June 07, 2022
Arlington Heights Ford Richard Jacobsen was my salesman and he treated me well. I order my F350 thru him and he helped me from start to end. and he treated me well. I order my F350 thru him and he helped me from start to end. More
by oleghray
Employees Worked With
June 06, 2022
Jesus is an asset to Ford with great knowledge,competence&customer care. Thank you so much . DJONAH knowledge,competence&customer care. Thank you so much . DJONAH More
by DJONAH
Employees Worked With
June 06, 2022
Jesus is the reason I keep coming to Ford. He ensures I get a good car. He ensures I get a good car. More
by najjuukocd
Employees Worked With
June 06, 2022
Like I've said before you guys are the only ones I let work on My truck, what problems I have are always taken care of in an expeditious manner. Thanks Chris work on My truck, what problems I have are always taken care of in an expeditious manner. Thanks Chris More
by CHRISSIL
Employees Worked With
June 06, 2022
Friendly, fast, efficient, exciting, nice, helpful, happy, considerate, and are very persistent to serve all my needs from the car dealership happy, considerate, and are very persistent to serve all my needs from the car dealership More
by Tomkline
