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Arlington Heights Ford
Arlington Heights, IL
5,361 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,361 reviews
June 05, 2022
Gracias por su ayuda a Marcos recomiendo este lugar. Son muy amables ayudan como si uno fuera familia. Muchas gracias por ayudarnos a conseguir un carro. Son muy amables ayudan como si uno fuera familia. Muchas gracias por ayudarnos a conseguir un carro. More
by Judy
Employees Worked With
Justin Silva, Marco Saldana, Joe Baez
June 04, 2022
The best experience I’ve ever had buying a car. Elliot was an amazing salesman, not pushy at all! We had a time limit and he made it work. Frank was our finance guy, he was quick, efficient and gen Elliot was an amazing salesman, not pushy at all! We had a time limit and he made it work. Frank was our finance guy, he was quick, efficient and genuine. I would recommend these two time and time again. I strongly believe any new buyer go to these two men! John did a great job managing these two.. Good Job fellas! More
by kaylatrager
June 04, 2022
Thais is the best experience I have had! ! Elliott Reichel was amazing and Frank White in finance made the process so easy! Would give 10 stars if I could. Would highly recommend this dealers ! Elliott Reichel was amazing and Frank White in finance made the process so easy! Would give 10 stars if I could. Would highly recommend this dealership to anyone! More
by kyeperez29
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin, Frank White
June 04, 2022
Anthony kept me in the loop as much as possible and was very responsive to make sure the problem was fixed. Jerry also made sure we thing was okay. Overall they made a tough situation easy to handle. Thank very responsive to make sure the problem was fixed. Jerry also made sure we thing was okay. Overall they made a tough situation easy to handle. Thank you! More
by splaza17
June 03, 2022
Sam Vasco is a professional. Robert Lunquin was a Sales pro. I do not do many reviews but these guys were great so I asked if I could do one. Rob helped before as well. Robert Lunquin was a Sales pro. I do not do many reviews but these guys were great so I asked if I could do one. Rob helped before as well. More
by Job well done!
June 03, 2022
Elliott is great. Honest from the beginning and explained everything in detail. Pleasure working with him. Honest from the beginning and explained everything in detail. Pleasure working with him. More
by Kir_nag
Employees Worked With
June 02, 2022
Elliot Reichel (Salesman) did a fantastic job from start to finish. I can’t recommend him enough! to finish. I can’t recommend him enough! More
by AJN
Employees Worked With
