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Arlington Heights Ford
Arlington Heights, IL
4,969 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,970 reviews
December 11, 2021
Wonderful experience with Elliot helping me out through the process of purchasing the new car. the process of purchasing the new car. More
by Randomwhiteguy12
December 11, 2021
Sam is a great salesmen and really went out of his way to take care of me and got me the deal I wanted highly recommend him to any body walking into this dealership amen! take care of me and got me the deal I wanted highly recommend him to any body walking into this dealership amen! More
by Jhockey94
Employees Worked With
December 11, 2021
I came in for my first service visit- just needed an oil change and tire rotation. Elliot who originally sold my Explorer to me still made sure I was taken care of. Definitely true customer service at this change and tire rotation. Elliot who originally sold my Explorer to me still made sure I was taken care of. Definitely true customer service at this dealership compared to other purchases I have made. Go see Elliott. You will not regret it! More
by jenrutledge17
Employees Worked With
December 11, 2021
Excellent staff to do business with. Professional and made the process for me very simple. made the process for me very simple. More
by Roy’s GT 2021
December 11, 2021
Came to buy 2021 f-150. Got a fair market deal. Honest. Quick and easy. Quick and easy. More
by Ogomez7827
Employees Worked With
December 11, 2021
Lonnie Catanese was arguably the best car salesmen I’ve ever dealt with in my 45 years. Great service! ever dealt with in my 45 years. Great service! More
by BigDaddy
December 10, 2021
Very helpful and patient staff. I was helped by Elliot and Robert. Both of them were professional and made the process smooth as possible. and Robert. Both of them were professional and made the process smooth as possible. More
by Chris falknor
December 10, 2021
Had a great experience at this dealer quick and easy. Jesus Sanchez was great thanks! Jesus Sanchez was great thanks! More
by Roly822
