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Arlington Heights Ford
Arlington Heights, IL
4,966 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,967 reviews
December 04, 2021
I can’t say enough about Elliott Reichel. First and foremost he is very professional and knows his business - cars! foremost he is very professional and knows his business - cars! More
by hausofstein
Employees Worked With
December 04, 2021
great family busines respect all customers dissent prices always on the top, plenty of car offers never let you down always on the top, plenty of car offers never let you down More
by kkaltsonis
December 04, 2021
Bought a beautiful convertible mustang from AH Ford, my salesman Elliott Reichel did an excellent job giving me the deal I needed to drive away with my mustang! salesman Elliott Reichel did an excellent job giving me the deal I needed to drive away with my mustang! More
by tsteinhaus40
Employees Worked With
December 03, 2021
Jesus Sanchez was great and very helpful. The showroom was very clean and the people working were very friendly and enjoyable was very clean and the people working were very friendly and enjoyable More
by pastormattkoenig
Employees Worked With
December 03, 2021
Got my Ford serviced today. Tony Velasco was great, he made me feel welcome and we talked about all that my car needed for the routine maintenance, and gave me some tips for saving money. It's typical of made me feel welcome and we talked about all that my car needed for the routine maintenance, and gave me some tips for saving money. It's typical of the great people working at Arlington Heights Ford. I bought my first Ford here in the 80's, and have never shopped elsewhere for a car and have always brought my cars here for service. It's great having Arlington Heights Ford right in my neighborhood. More
by AlanB96
Employees Worked With
Anthony Velasco
December 02, 2021
It was a pleasure working with Jesus! I highly recommend him and the dealership! Thanks for everything! him and the dealership! Thanks for everything! More
by Miguel Garfias
December 02, 2021
Great customer service by Mike. The way he handled the non-mask-wearing customer was brilliant. Thanks. non-mask-wearing customer was brilliant. Thanks. More
by slj123
Employees Worked With
December 01, 2021
Really fast service ! Great people working here ! Awesome experience , Thank you Mike Waddle and Arlington heights ford team ! experience , Thank you Mike Waddle and Arlington heights ford team ! More
by Yousof33
Employees Worked With
December 01, 2021
George was absolutely amazing to work with. The process of buying my new Explorer was quick and easy and he made it very enjoyable. thank you very much!!!!! of buying my new Explorer was quick and easy and he made it very enjoyable. thank you very much!!!!! More
by Nursekated
Employees Worked With
George Sarkisian
