Arlington Heights Ford

Great service department and Elliot Reichel hustles for his customers and goes the extra mile. Leased & bought two cars this week and with out Elliot’s heads up we would have missed out on an opportunity his customers and goes the extra mile. Leased & bought two cars this week and with out Elliot’s heads up we would have missed out on an opportunity and waited until October. Initiative makes a difference! More

You guys are super lucky to have Steve U. On your team! Great service and helped me locate my lost keys plus great security system he has in place! Doesn’t just give any key to anyone! I really appreciate Great service and helped me locate my lost keys plus great security system he has in place! Doesn’t just give any key to anyone! I really appreciate his time and dedication to get these back to me. Thank you Steve! More

Elliott was great. No pressure to buy. Great staff. Am happy to be driving home in a new Ford F-150. These guys are great happy to be driving home in a new Ford F-150. These guys are great More

Great service from everyone at this facility!!!! I would recommend this place to everyone. Fast and friendly service and they go the extra mile. Job well done!!!! recommend this place to everyone. Fast and friendly service and they go the extra mile. Job well done!!!! More

Jerry was helping me out with my car and the service was great. Very helpful in making sure the issue in my car was looked into quickly and taken care of. A+ service in making sure the customer is taken car great. Very helpful in making sure the issue in my car was looked into quickly and taken care of. A+ service in making sure the customer is taken care of. Overall the best experience I’ve had with a car dealer. Thank you very much. More

I’ve always been treated like a valued customer since the day I purchased my new 2017 Ford Escape. Jesus Sanchez was my sales person. day I purchased my new 2017 Ford Escape. Jesus Sanchez was my sales person. More

I have been with Arlington Hts Ford forever! 9 cars over 20 years I never go anywhere else. Steve Ursin has been my go to person since I can remember. Always makes sure it’s the vehicle I want. Always a ha 20 years I never go anywhere else. Steve Ursin has been my go to person since I can remember. Always makes sure it’s the vehicle I want. Always a happy customer More

Elliott did a terrific job helping us turn in one car for another. He’s efficient, has an understanding of what we wanted and he’s friendly!! another. He’s efficient, has an understanding of what we wanted and he’s friendly!! More

My car was towed in. I am a customer for many, many years and trusted that the needed work would be done. I knew I needed a new battery - old one absolutely dead. Victor said I also needed new front brakes - and trusted that the needed work would be done. I knew I needed a new battery - old one absolutely dead. Victor said I also needed new front brakes - no surprise there. I also asked for an oil change. My special requests were to be please be sure cover was properly seated after oil change and be certain valve covers were secure on tires after checking air. (Lack of attention to these two items have caused problems and I needed to return a few times in the past) Everything seems to have been attended to. Also, I needed a ride from home there, and Jose was a very courteous, pleasant, and good driver. More

Excellent encounter with MannyVery High Emotional Excellent encounter with Manny Very High Emotional Intelligence Connects on human level very well A good experience with Manny Good follow u Excellent encounter with Manny Very High Emotional Intelligence Connects on human level very well A good experience with Manny Good follow up Very good knowledge of the vehicle More