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Arlington Heights Ford
Arlington Heights, IL
4,991 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,991 reviews
July 19, 2021
My salesman was a very respectful and outgoing person. I enjoyed conducting my business with him and will recommend others to Arlington Heights dealership. Thank you enjoyed conducting my business with him and will recommend others to Arlington Heights dealership. Thank you More
by luis_pena67
Employees Worked With
July 17, 2021
We brought my car in the night for a passenger seat that had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call t had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call two hours later saying my car was ready for pick up! Easy drop off and pick up as always! More
by Parsue57
Employees Worked With
Wes Tanner
July 17, 2021
I have been very pleased with the service department since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision on which tires to purchase. He also took the time to write down directions on how I could get my rebate. He said I could call him if I had any questions when going online to register for the rebate. His quiet, pleasant personality made my experience a very nice one. I would definitely recommend this employee to my friends. More
by stomporows
Employees Worked With
Wes Tanner
July 16, 2021
The dealership is full of dedicated, hard workers, especially George Sarkisian. He was the car salesman who helped me out with buying my first ever car. He knew so much about not only my car, but all especially George Sarkisian. He was the car salesman who helped me out with buying my first ever car. He knew so much about not only my car, but all of the cars at the dealership. He also was very personable and helped me through the process as a first time car buyer. More
by Sara Allaire
Employees Worked With
George Sarkisian
July 16, 2021
This is one of the best sales experience I’ve ever had! Sam was very prompt and courteous! I’ll definitely recommend this dealer and salesman! Sam was very prompt and courteous! I’ll definitely recommend this dealer and salesman! More
by Jeri.Gillich
Employees Worked With
July 16, 2021
Ask for Elliott! I had an amazing experience from beginning to end at this dealership. Everything was a breeze and we’re now driving away in our DREAM CAR! beginning to end at this dealership. Everything was a breeze and we’re now driving away in our DREAM CAR! More
by Vguerre29
July 16, 2021
Elliot is the best! He hooked us up with best looking Explorer ST in the whole Chicagoland area! I’m definitely coming back to pick up a Ford F-150 soon! Explorer ST in the whole Chicagoland area! I’m definitely coming back to pick up a Ford F-150 soon! More
by nerdplex
Employees Worked With
July 15, 2021
It was a pleasure working with Marco. He was pleasant, knowledgeable, patient while I waffled, and never pushy. Frank in finance was also very patient during my second round of waffling. In the end, a gre knowledgeable, patient while I waffled, and never pushy. Frank in finance was also very patient during my second round of waffling. In the end, a great truck, and a great buying experience. More
by JRX
Employees Worked With
Frank White, Marco Saldana, Danka Savic
July 15, 2021
After me the best dealer and service you can get. Used them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him More
by Piki
Employees Worked With
