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Arlington Heights Ford
Arlington Heights, IL
5,610 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,610 reviews
October 08, 2025
Excellent customer service, especially from Richard, our sales expert, and Mark, the financial manager. They took the time with us and answered all our questions. We believe this location offers comparable sales expert, and Mark, the financial manager. They took the time with us and answered all our questions. We believe this location offers comparable rates and charges and are overall fair. Definitely recommend! More
by jwong25
October 07, 2025
Great service. Good salesman would recommend. The process was easy and not high pressure. Thanks Good salesman would recommend. The process was easy and not high pressure. Thanks More
by jjflores7
October 06, 2025
rich jacobsen sold me a bronco and can’t be happier thanks rich very much thanks rich very much More
by brianna.loftus0831
October 04, 2025
Lonnie was extremely helpful, and informative. Was able to get us in and out very fast. Are extremely satisfied with his service Was able to get us in and out very fast. Are extremely satisfied with his service More
by Jxmalawski
Employees Worked With
Other Employees :
BEN MCCARTY, Victor Martinez
October 03, 2025
Very professional and let me work at my own pace. Were not pushy once I made the initial contact. Process of buying was easy. Were not pushy once I made the initial contact. Process of buying was easy. More
by Joshua.s.banach
October 03, 2025
Excellent customer service. Friendly. They are willing to work with you and make a deal. Friendly. They are willing to work with you and make a deal. More
by Bryan.spegel
Employees Worked With
October 03, 2025
Arlington Heights Ford is a great place to do business. Richard and the entire team were of great assistance in finalizing the deal. Richard and the entire team were of great assistance in finalizing the deal. More
by olha0330
October 02, 2025
Easy to schedule service and appointment time was prompt to time scheduled. Work completed at price quoted. Thanks to time scheduled. Work completed at price quoted. Thanks More
by GIVEMEAJINGLE
Employees Worked With
October 02, 2025
Great salesman and overall a nice guy. Easy to talk to and very knowledgeable. Definitely recommend Easy to talk to and very knowledgeable. Definitely recommend More
by Mishrno
October 02, 2025
A friendly place that all customers love to go and have receive your service . I appreciate your service receive your service . I appreciate your service More
by Leelajp1945
Employees Worked With
