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Arlington Heights Ford
Arlington Heights, IL
5,431 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,431 reviews
July 31, 2021
All of the Service and sales are top notch guys/gals. Always happy after our visit. I trust the sales and service people and if there is a problem, they all step up to get it right. They Listen to their Always happy after our visit. I trust the sales and service people and if there is a problem, they all step up to get it right. They Listen to their customers. More
by j.mennemeyer
July 31, 2021
Steve Ursin went above and beyond to help me trade in my old car and pick a new car. The service at this dealership is fantastic. old car and pick a new car. The service at this dealership is fantastic. More
by Madison.witbeck24
Employees Worked With
July 30, 2021
Sam is amazing to work with and makes buying a car a fantastic and fun experience. He treated us with the utmost respect. I will always buy a car from him. fantastic and fun experience. He treated us with the utmost respect. I will always buy a car from him. More
by Back9280
Employees Worked With
July 30, 2021
Always get great service. Am treated with courtesy. Price isn't abnormally high. Just like dealing with AH Ford. Have been a loyal customer for more years than I want to remember. isn't abnormally high. Just like dealing with AH Ford. Have been a loyal customer for more years than I want to remember. More
by jarhead209
Employees Worked With
July 29, 2021
Always treated as a Valued customer.On my recent visit, Always treated as a Valued customer. On my recent visit, Tony Guido answered my concern, and assisted me in having the Explorer serviced. I always f Always treated as a Valued customer. On my recent visit, Tony Guido answered my concern, and assisted me in having the Explorer serviced. I always feel that I am being well taken care of in my service issues. More
by rjreczek
Employees Worked With
Jerry Hood, Tony Guido, Anthony Wojciechowski
July 29, 2021
Excellent personalities and informative. All questions answered with courtesy and genuine concern for my needs. Dealership clean and bright. Vehicles presented well in the lot. answered with courtesy and genuine concern for my needs. Dealership clean and bright. Vehicles presented well in the lot. More
by Mark B
Employees Worked With
Jose Gutierrez 5-Star too!, George Sarkisian
July 29, 2021
Excellent experience working with George Sarkisian and all the guys!!! Would definitely return! Fair and to the point. Very happy with our purchase! Thanks again! all the guys!!! Would definitely return! Fair and to the point. Very happy with our purchase! Thanks again! More
by mjhuege
July 29, 2021
Great. Very helpful. Listened to our needs and assisted us in acquiring what we wanted. We would recommend the dealership to others looking to buy a Ford. us in acquiring what we wanted. We would recommend the dealership to others looking to buy a Ford. More
by mchmielewski
Employees Worked With
July 28, 2021
My issue involved a new vehicle, and Manager walked me to Service and directed staff to take care of it right away. They did and I’m happy. Service and directed staff to take care of it right away. They did and I’m happy. More
by JWynne47
Employees Worked With
July 28, 2021
Return visuals do to Jesus attention to my needs and conversations of available vehicles and prices to fit my budget and wallets. All good so far conversations of available vehicles and prices to fit my budget and wallets. All good so far More
by repman531
