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Arlington Heights Ford
Arlington Heights, IL
5,610 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,610 reviews
September 30, 2025
Jesus and team made the buying process go very smoothly. We would buy here again! We would buy here again! More
by JTrain
Employees Worked With
September 29, 2025
Bought Mach E Premium. Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car a Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car at right price with right deal. We are glad to have made the stop today. More
by Sabz
September 29, 2025
Great and friendly salesman who helped us with the sale of our new car he took his time to explain also answer any questions. of our new car he took his time to explain also answer any questions. More
by Sheilaaquino62
Employees Worked With
September 29, 2025
I had an outstanding experience at Arlington heights ford ! From start to finish, the process was smooth, stress-free, and honestly enjoyable. My salesman, Elliott , went above and beyond to make sure I foun ! From start to finish, the process was smooth, stress-free, and honestly enjoyable. My salesman, Elliott , went above and beyond to make sure I found exactly what I wanted. He was knowledgeable, straightforward, and never pushy — which is rare and so appreciated when buying a car. He took the time to answer all my questions, walked me through every detail, and made sure I felt comfortable with my decision. The trade-in process was fair, financing was clear and transparent, and I left feeling confident and excited about my new car. If you’re looking for someone who truly cares about customer satisfaction and makes the whole experience easy, I highly recommend Elliott and the whole team at Arlington Heights ford ! I’ll definitely be coming back here for future vehicles and recommend family and friends ! Thank you again for making my dream car a reality!!!! More
by Analiseguli13
September 28, 2025
He was super knowledgeable, but at the same time, not pushy with anything which was super nice and create a space to intrigue me to buy pushy with anything which was super nice and create a space to intrigue me to buy More
by brycegrogan
Employees Worked With
September 27, 2025
Great service on my vehicle. They were polite,honest and I thought they really cared that I was satisfied. They were polite,honest and I thought they really cared that I was satisfied. More
by linkej20
September 27, 2025
Tim sold me a car without hassle. There was no pressure but he was prompt. It was a good experience. There was no pressure but he was prompt. It was a good experience. More
by laszlo.alexis
Employees Worked With
September 27, 2025
Mikey was great, will be back in a year to buy my grandson another car! Dealership is very transparent and easy to deal with. Mikey is a great youngman and very knowledgeable grandson another car! Dealership is very transparent and easy to deal with. Mikey is a great youngman and very knowledgeable More
by Mikeyarod03
September 27, 2025
Very nice dealership to walk into friendly atmosphere. All the workers were very attentive and helpful. All the workers were very attentive and helpful. More
by quinn-a
Employees Worked With
September 27, 2025
Great experience working with Steve! He answered many questions without adding pressure. He was easy to work with and answered all our questions! He answered many questions without adding pressure. He was easy to work with and answered all our questions! More
by trudyscola
Employees Worked With
