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Arlington Heights Ford
Arlington Heights, IL
5,583 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,583 reviews
May 06, 2021
We had a fantastic experience at Arlington Heights Ford. Elliot was amazing and helped us find the exact vehicle we were looking for. I would recommend to friends & family. Frank the finance manger was grea Elliot was amazing and helped us find the exact vehicle we were looking for. I would recommend to friends & family. Frank the finance manger was great as well finding the right solution for our needs. Overall, such a great experience with a great group of people More
by esonsalla
May 06, 2021
Had a great experience with Elliott the was awesome helping us with our vehicle. Frank was really awesome helping us with our financing options.I would recommend working with both of these guys. helping us with our vehicle. Frank was really awesome helping us with our financing options.I would recommend working with both of these guys. More
by Kp3172
May 05, 2021
I had service completed on my Ford Ranger. Once again, Jerry Hood, from the service department made my experience outstanding. Jerry is extremely professional, helpful, and makes every customers‘ experien Jerry Hood, from the service department made my experience outstanding. Jerry is extremely professional, helpful, and makes every customers‘ experience very pleasant. More
by tomasz.krozel
Employees Worked With
May 05, 2021
Manny and Tony are kings of customer service. Incredible help. Painless experience. They took hours out of their day to deal with our complicated trade. help. Painless experience. They took hours out of their day to deal with our complicated trade. More
by rockrms
Employees Worked With
Tony Guido, Manuel Guerrero
May 05, 2021
Just moved to area and came in for 2 small issues I was having and Victor Villanueva took care of me like I was family. It blew my mind how accommodating he was as well as he was super easy to work with. having and Victor Villanueva took care of me like I was family. It blew my mind how accommodating he was as well as he was super easy to work with. Came in again today for an oil change and his energy and customer service was just top notch. He makes you feel taken care of which is just a sign of relief these days. Thank you Victor! More
by colellas
Employees Worked With
May 04, 2021
Manny and the management team made my new car purchase experience extremely easy and were very fair. I highly recommend Arlington Heights Ford. Exceptional service and friendliness. experience extremely easy and were very fair. I highly recommend Arlington Heights Ford. Exceptional service and friendliness. More
by gluensman
Employees Worked With
Manuel Guerrero
May 03, 2021
The Arlington Heights Ford service is always above and beyond. I drive past four other Ford dealers to come here because they always take card of me in a professional, efficient, friendly, and economical beyond. I drive past four other Ford dealers to come here because they always take card of me in a professional, efficient, friendly, and economical fashion. More
by chrisj428
May 01, 2021
I've been working with Sam for over 15 years I trust him fully he always gives me the best deal possible and I will continue to go and see Sam anytime I need a new ford. fully he always gives me the best deal possible and I will continue to go and see Sam anytime I need a new ford. More
by pfgiannipaul
Employees Worked With
