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Arlington Heights Ford
Arlington Heights, IL
4,906 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,906 reviews
April 13, 2024
Great people with a very personal and positive approach when working with us trying to find the right car for our budget when working with us trying to find the right car for our budget More
by BozoBucket
April 13, 2024
Had a pleasant experience at Arlington Heights Ford. Colton helped us find the right vehicle. We came in for a Ranger and left with an Explorer Colton helped us find the right vehicle. We came in for a Ranger and left with an Explorer More
by August.14.love
Employees Worked With
Colton Hannemann, Brian Powell
April 13, 2024
They have been really helpful and knowledgable. Buying process has been really smooth. Thank you! Buying process has been really smooth. Thank you! More
by salmaan.shaik12
Employees Worked With
April 13, 2024
Made the purchase very easy. Loved Jesus attitude and knowledge. Low pressure and felt he was really listening to our needs. Loved Jesus attitude and knowledge. Low pressure and felt he was really listening to our needs. More
by bobcnolan
Employees Worked With
April 13, 2024
Every employee is pleasant and interested in accommodating our budget and interests. Jesus is amazing we have gone back to him for his excellent service . accommodating our budget and interests. Jesus is amazing we have gone back to him for his excellent service . More
by RayRaynor
Employees Worked With
April 13, 2024
We worked with Steve Ursin and he was great! Very pleasant, engaging and helpful, and we are happy with our new car. There is also a very cute Doodle in the office for entertainment while you wa Very pleasant, engaging and helpful, and we are happy with our new car. There is also a very cute Doodle in the office for entertainment while you wait. More
by lisapaul80
April 13, 2024
Great experience buying my new King Ranch Expedition! Jesus was awesome to work with. I will start with him and this dealership for next vehicle! Jesus was awesome to work with. I will start with him and this dealership for next vehicle! More
by lonestar.toni
April 13, 2024
Marco was a great salesman! AH Ford done great all around from salesman to finance. Will definitely recommend!! AH Ford done great all around from salesman to finance. Will definitely recommend!! More
by jakecordray2000
April 12, 2024
Great service as usual ! ! In and out easy as can be, See you next time ! In and out easy as can be, See you next time More
by Ed
Employees Worked With
