Arlington Heights Ford - Service Center

I always get terrific customer service from this dealership! They are always courteous and interested in making sure your experience is a favorable one. Th dealership! They are always courteous and interested in making sure your experience is a favorable one. Th More

Always fast, friendly, convenient and easy to do business with. My Car was ready on time and at a reasonable price. Will definitely be back. with. My Car was ready on time and at a reasonable price. Will definitely be back. More

Service department is the best! Very courteous! Service reps are so very nice! xxxxxxxxxxxx xxxxxx x x x x x x x x x x x x x x x x x x x xx Service reps are so very nice! xxxxxxxxxxxx xxxxxx x x x x x x x x x x x x x x x x x x x xx More

Brake Repair/Oil Change Quick and efficient service. Adept in explaining service initiatives. Service immediately and very short wait time. Invoice was descriptive and expla Quick and efficient service. Adept in explaining service initiatives. Service immediately and very short wait time. Invoice was descriptive and explained service in great detail. More

Always kind and courteous. They are quick with repairs/oil changes, that is why I have been coming to this location for many, many years. repairs/oil changes, that is why I have been coming to this location for many, many years. More

The service department is always on top of things and does a very nice job with our cars thanks to Jerry Hood everything is running smoothly does a very nice job with our cars thanks to Jerry Hood everything is running smoothly More

Very satisfied with the attention and courteous service I received at the Quick Lane desk by Victor. I live alone and was unable to be dropped off for service. Victor offered me a loaner car and I was on my received at the Quick Lane desk by Victor. I live alone and was unable to be dropped off for service. Victor offered me a loaner car and I was on my way in just a few minutes. My car was ready before promised. More

recall work opened on time, and finished in less time than estimated, and it was free. Previous experience is the reason for the "NO" for recommendation to oth opened on time, and finished in less time than estimated, and it was free. Previous experience is the reason for the "NO" for recommendation to others. Was told i needed to replace my engine at 150,000 miles, and took the truck to a mechanic shop, and it was a $300. repair to fix the problem. Quoted new engine would cost $8000. to be replaced!! Need better mechanics that don't just use a computer to diagnose an issue. My new mechanics are amazing, and talented. I'm not putting down your mechanics, but you lost my trust, and it looked like you were trying to "drum up business", Sorry, but that is what it looked like. More

I went for a recall service, from the moment I enter in the garage I was received with employees looking happy to work in that station, the job was done in a timely fashion. I am very satisfied with everyt the garage I was received with employees looking happy to work in that station, the job was done in a timely fashion. I am very satisfied with everything. More

Great communication from service advisor and the truck was ready for me to pick up one day before the scheduled completion date. Was good experience. was ready for me to pick up one day before the scheduled completion date. Was good experience. More