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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,372 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,372 Reviews of Arlington Heights Ford - Service Center
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June 20, 2023
This dealership was great, they understood the needs of my car and explained to me without being pushy. Kenny and his team were very helpful! my car and explained to me without being pushy. Kenny and his team were very helpful! More
by Sarahknight7994
Employees Worked With
Kenny Holiday
June 15, 2023
Very prompt, knowledgeable and courteous. Excellent service and explained everything that was being done on the car. Excellent service and explained everything that was being done on the car. More
by J
June 15, 2023
Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More
by wkrewer
Employees Worked With
June 13, 2023
.My visit for service today went very smoothly with no problems. Thanks a lot Mike! problems. Thanks a lot Mike! More
by Fordguyjls
Employees Worked With
June 12, 2023
Service team is very attentive to the customer's requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. More
by johngolko
Employees Worked With
Anthony Wojciechowski
June 10, 2023
It’s nice to walk in with a smile and hand shake from Jerry & Mike. It makes you feel very welcoming Jerry & Mike. It makes you feel very welcoming More
by manno.renee
June 10, 2023
Getting the 2022 ranger (For ac not working) in was just a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , b a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , but to be sure they kept the truck over night to check the pressure , this was a very good idea on there part , and it did verify that maybe at assembly the fill of Freon was missed , and this verified there was no leak problem with the system it's self. Ac works great now , good work ! More
by jpflasch
Employees Worked With
June 09, 2023
I came in for an oil change and was treated like a regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. More
by VMUKY
Employees Worked With
June 08, 2023
Mike kept me up to date throughout the repair process and informed me of issues and costs before proceeding. Very satisfied informed me of issues and costs before proceeding. Very satisfied More
by gosmither
Employees Worked With
June 07, 2023
A great service department is of utmost importance. It can make or break-- or be the primary reason for a long-term customer relationship. AH Ford understands that, and the Service Department does not It can make or break-- or be the primary reason for a long-term customer relationship. AH Ford understands that, and the Service Department does not disappoint. This is the ongoing linkage to the customer! More
by jfrei42
Employees Worked With
