Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Arlington Heights Ford - Service Center
Arlington Heights, IL
1,350 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,350 Reviews of Arlington Heights Ford - Service Center
Sort by
May 12, 2023
The Service Department staff is very down to earth, professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they spea professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they speak Spanish. More
by RMC456E
May 11, 2023
Mike Waddle was very courteous and professional in addressing my service request and additional recommended services. Estimated time of completion and price were both pretty accurate upon completion. addressing my service request and additional recommended services. Estimated time of completion and price were both pretty accurate upon completion. More
by EMrow
Employees Worked With
May 11, 2023
Mike Waddle always does a great job. Explains what needs to be done and explains why - and if there are options. Overall service experience is great. Quick and reliable. Nice clean o Explains what needs to be done and explains why - and if there are options. Overall service experience is great. Quick and reliable. Nice clean offices and waiting area. More
by njm_60067
Employees Worked With
May 09, 2023
Anthony Wojciechowski did an awesome job and got my car done on time and on budget as promised done on time and on budget as promised More
by pflanz.mark
Employees Worked With
May 08, 2023
Tony velasco was very thorough and helpful he pointed out a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle would a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle wouldn’t be as long I waited in the waiting area, and every time he came in and serviced the other customer's he let me know the progress on my vehicle John slove More
by Johnslove476
Employees Worked With
Anthony Velasco
May 05, 2023
This service was for a recall. They came to our home and the work was done very fast. They came to our home and the work was done very fast. More
by amekc2
Employees Worked With
May 02, 2023
Have been coming to this dealership since 1980. Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recog Hope the relationship I had will continue. Since the new changes in the front sales room, I feel like I am coming to a new dealership. Now I recognize only a few people. Hope I do not loss the relationship that was built up over the years. More
by bobreczek3131
April 29, 2023
Lou took amazing care of me today. He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful More
by Bingo
April 29, 2023
Very organized and efficient. Took good care of my truck and me as a customer. Excellent customer service. Took good care of my truck and me as a customer. Excellent customer service. More
by GIVEMEAJINGLE
Employees Worked With
