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Arlington Heights Ford - Service Center
Arlington Heights, IL
1,354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,354 Reviews of Arlington Heights Ford - Service Center
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May 16, 2023
Down to earth, knowledgeable, Real people Staff, Give you a straight answer and offer options on repairs / Flexibility - What really needs attention and what can wait. Jerry Hood, Victor Villanueva helped o a straight answer and offer options on repairs / Flexibility - What really needs attention and what can wait. Jerry Hood, Victor Villanueva helped on this situation well. Also want to say that on other service visits, Anthony Velasco is Awesome to work with too, great personality!!! Great job guys!!!!! More
by RMC456E
May 16, 2023
Myself, family and friends, have purchased 15 vehicles in over the past 15 years there. Everyone there is the best Junior, Lonnie, Sam Jerry and the entire service team over the past 15 years there. Everyone there is the best Junior, Lonnie, Sam Jerry and the entire service team More
by Bubba
May 16, 2023
Justin was great. I had major problems with my car and he took care of everything. From the repair work to the rental car. He kept me in the loop about every step of t I had major problems with my car and he took care of everything. From the repair work to the rental car. He kept me in the loop about every step of the work. Good job Arlington Heights Ford for hiring Justin! More
by Admcgrath725
Employees Worked With
Justin Barrett
May 15, 2023
I’m always welcomed at Arlington ford Tony Velasco always make sure I’m taking care very satisfied with his service make sure I’m taking care very satisfied with his service More
by gomezorlando0424
May 12, 2023
The Service Department staff is very down to earth, professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they spea professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they speak Spanish. More
by RMC456E
May 11, 2023
Mike Waddle was very courteous and professional in addressing my service request and additional recommended services. Estimated time of completion and price were both pretty accurate upon completion. addressing my service request and additional recommended services. Estimated time of completion and price were both pretty accurate upon completion. More
by EMrow
Employees Worked With
May 11, 2023
Mike Waddle always does a great job. Explains what needs to be done and explains why - and if there are options. Overall service experience is great. Quick and reliable. Nice clean o Explains what needs to be done and explains why - and if there are options. Overall service experience is great. Quick and reliable. Nice clean offices and waiting area. More
by njm_60067
Employees Worked With
May 08, 2023
Tony velasco was very thorough and helpful he pointed out a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle would a few things I could have done on my explorer since I didn’t make an appointment he recommended that I do next time and my wait for the vehicle wouldn’t be as long I waited in the waiting area, and every time he came in and serviced the other customer's he let me know the progress on my vehicle John slove More
by Johnslove476
Employees Worked With
Anthony Velasco
