Back

Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews

1,350 Reviews of Arlington Heights Ford - Service Center

Sort by
February 10, 2023

Great attention, quick and smooth, I wait for my car and they did it quickly. More

by paco.lopeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

February 09, 2023

Amazing quick lane staff who were very helpful, knowledgeable about what they were doing, and kind! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Feb 14, 2023 -

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

February 04, 2023

Fast friendly service, Good communication. Service Advisor Justin Barrett was very helpful with my vehicle service. Positive experience and would recommend. More

by anne5974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barrett
Feb 07, 2023 -

Arlington Heights Ford responded

Thank you for leaving us this review! We are happy to hear that you were pleased with the service you received from Arlington Heights Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Arlington Heights Ford Team

February 04, 2023

I brought my Mustang GT today for an oil Change and other inspections required for a 10k mileage and I’m so happy for my their service and Victor Villanueva is fantastic, he always takes care of my car’s ser More

by rgeonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Arlington Heights Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Arlington Heights Ford Team

February 02, 2023

Pleasant and efficient, been a customer for years. Always great service from their team. High recommend! More

by Whiteiceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

February 01, 2023

I scheduled my appointment online and I was extremely happy. I had the time and the date that worked well for me. My service advisor Anthony Wojciechowski was excellent, he knew what I needed and made th More

by VETERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

February 01, 2023

Anthony Velasco was helpful as always. Arlington heights Ford will continue to be the number one dealer for me. More

by dhengelsbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Feb 03, 2023 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

January 31, 2023

Scheduled and processed recall notice, fast service, friendly staff. From the cashier to the porter they were great. More

by M1k1c1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Feb 03, 2023 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

January 28, 2023

Arlington Heights Ford has the best service department I've dealt with over the past fifty years of driving. The service writers are courteous, knowledgeable, and thorough, and the Ford trained technician More

by phutch877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

January 27, 2023

Great experience this morning - from the concierge-level check-in and fantastic customer service from Mike, it was first-class. They completed my work quickly and had me on my way within an hour. Will defin More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

...
40
...